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RICOH MP C2004ex Color Laser Multifunction Printer

MP C2004ex

Color Laser Multifunction Printer

Get in touch with affordable, color multifunction performance

  •   Prints up to 20 ppm, copy, scan, optional fax
  •   1200 x 1200 dpi max print resolution
  •   Paper capacity up to 2,300 pages
  •   Customize workflows and access smart support on the Smart Operation Panel

Complete more jobs in more ways

Multitask briskly with the extended capabilities found on the RICOH MP C2004ex Color Laser Multifunction Printer (MFP). Its motion sensor kicks in to get you started when you arrive at the device. Expand paper capacity up to 2,300 sheets to minimize interruptions. Scan documents and share them with many scan-to options, and fax contracts and other forms right via email to save on paper. Use standard PostScript® and PDF Direct Print emulation to complete complex jobs easily.

Impress with colorful media options

Print almost any document in vivid colors at up to 20 pages per minute (ppm) and 1200 x 1200 dpi, even on thicker paper stocks up to 300 gsm — including postcards. The MP C2004ex recalibrates during processing to maintain rich colors. Print on paper sizes up to 12" x 18".

Finish it your way

You have three powerful and versatile finishers to choose from, including two internal space-saving finishers and a 1,000-sheet booklet finisher — pick the one that fits the unique needs of your office environment. Take advantage of innovative rollers to stack output cleanly for easy distribution.

Enjoy a new way to work

Use the same touchscreen gestures you use on your smartphone to tap into a new level of productivity. Designed with our Workstyle Innovation Technology, the 10.1"-wide Smart Operation Panel (SOP) lets you effortlessly access a variety of details, including print settings, destinations, consumables and more.

Work the way you want

Tailor the Smart Operation Panel to work like you do. Choose from multiple user interfaces, place your own one-touch functional icons or apps on the Home Screen, such as the new Quick Copy Widget to simplify basic copy jobs, and follow the intuitive grid design to find important information quickly. Set your own workflow shortcuts. With the SOP Designer tool, technical and support teams can customize the Home Screen with a corporate logo, shortcut icons, messages and more from their PC — either prior to delivery or at the customer site after the MFP is installed. Add optional software solutions such as RICOH Content Manager to transform your most complex paper workflows into productive digital ones.

Work wherever you need to

Get up, move — and stay productive. Use your smartphone or tablet to download the RICOH Smart Device Connector App and connect to the MP C2004ex. Access information from your personal device or favorite cloud application and print or share it from the MFP without extra utilities, software or drivers. Print emails with images and PDF attachments. Scan originals and send the digital files directly to your device to take them with you or share them with others. Or, use the same app to send the information to Ricoh projectors and interactive whiteboards, and present in conferences and meeting rooms.
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Find smarter, faster support*

Technical assistance is at your fingertips. With RemoteConnect Support, our technicians can access your Smart Operation Panel remotely for convenient troubleshooting. Change print settings over the LAN with Remote Access Support and RICOH Device Manager NX. Simplify upgrades for your entire fleet with Automatic Remote Firmware Support. Access a list of technical FAQs with Web HELP. You can even download self-help videos from our application site for easy troubleshooting.
*When enabled, internet connection required.

Track everything and everyone

Be accountable for documents, data and devices. With user authentication, users log into the device via passcodes. Or, you can add the optional Near Field Communication (NFC) card reader and use proximity cards to gain access. You'll be able to track activity and issue chargebacks with RICOH Device Manager NX Accounting. Built-in encryption and overwrite tools protect your data. Manage everything with web administration tools, including automated service alerts, real-time device monitoring and troubleshooting.

Reduce your impact on your environment

Built to minimize vibrations and noise, the quiet MP C2004ex makes its impact in resource-saving ways, too. It offers Typical Electricity Consumption of 0.7 kWh/week, is ENERGY STAR certified, and meets EPEAT® Gold criteria. With its motion sensor, it powers up the operation panel in less than one second and recovers from energy-saving Sleep Mode in just 7.1 seconds. You can also cut paper usage by taking advantage of default duplex printing.

Need more information?

Learn more about the RICOH MP C2004ex Color Laser Multifunction Printer and how it may fit your business.

Engine/General Specifications

Configuration

Console

Printing Process

4-Drum Method

Control Panel

10.1" Smart Operation Panel

Color / Black & White

Color

Output Speed Copy/Print

20 ppm B&W & FC (LTR)

First Page Out Time

7.6/5.4 seconds

Warm-Up Time

26 seconds

Recovery Time From Sleep Mode

7.1 seconds

Resolution

600 dpi

System Memory

2 GB RAM/250GB HDD Standard & 4GB RAM/250 GB HDD Option

Maximum Copy Quantity

Up to 999 copies

Duplexing

Automatic (Standard)

Automatic Reversing Document Feeder (ARDF)

Original Capacity: 100 sheets
Original Size: 5.5" x 8.5" – 11" x 17" (A5-A3)
Paper Weight: Simplex: 11 - 34 lb. Bond (40 - 128 g/m2)
Duplex: 14 -34 lb. Bond (52 - 128 g/m2)

Zoom Range

25% - 400% in 1% increments

Supported Paper Sizes

1st Paper Tray: 8.5" x 11" (A4)
2nd, 3rd, 4th, Paper Trays: 5.5" x 8.5" - 12" x 18" (A6-A3), Envelopes
Bypass: Up to 12.6" x 18", Envelopes
Custom Sizes: Width: 3.5" - 12.6" (90 - 320 mm), Length: 5.8" - 49.6" (148 - 1260 mm)

Supported Paper Weights

Standard Trays: 16 - 80 lb. Bond/166 lb. Index (60 - 300 g/m2)
Bypass Tray: 14 - 80 lb. Bond/166 lb. Index (52 - 300 g/m2)
Duplex Unit: 14 -34lb. Bond (52 - 169 g/m2)

Supported Paper Types

Plain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Color Paper, Envelopes*, Coated, Labels* & OHP*

Standard Paper Capacity

1,200 sheets (2 x 550 sheets + 100-Sheet Bypass Tray)

Maximum Paper Capacity

2,300 sheets

Standard Output Capacity

500 sheets

Maximum Output Capacity

625 sheets (with options)

Maximum Monthly Volume

40000

Power Source

120V - 127V, 60Hz, 12A

Typical Electricity Consumption (TEC)

0.7 kWh/week

Power Consumption

1,584W or less; Sleep Mode: 0.8W

EPEAT status

Gold

Dimensions W x D x H

23.1" x 27.0" x 35.92" (587 mm x 685 mm x 913 mm) (includes ARDF)

Weight

197 lbs., 89.2 kg (Includes ARDF)

 

*Tray 2 and Bypass Tray Only
**Bypass Tray Only
***Typical Electricity Consumption by ENERGY STAR Qualified Imaging Equipment Test Procedure

Printer Specifications

Processor Speed

Intel Atom Processor Bay Trail 1.33 GHz

Interfaces

Standard: 1000Base-T/100Base-TX/10Base-T Ethernet, USB 2.0 Type A (3 Ports), SD Slot on Operation Panel
Option: IEEE1284/ECP, IEEE802.11a/b/g/n, USB 2.0 Type B

Network Protocol

TCP/IP (IPv4, IPv6)

Supported Operating Systems

Windows® Vista/7/8.1/Server 2008/Server 2008R2/Server2012/Server2012R2/Server 2016, Unix: Sun Solaris, HP-UX, SCO OpenServer, RedHat Linux, IBM AIX, Citrix XenDesktop 7.0/7.1, XenApp 6.5/7.5, Mac OS X v.10.9 or later, SAP R/3, SAP S/4, IBM iSeries AS/400-using OS/400 Host Print Transform

Device Management Utilities

Device Manager NX Series, Web Image Monitor, @Remote

Printer Languages

Standard: PCL5c, PCL6, PostScript®3 Emulation, PDF Direct Print Emulation
Optional: Genuine Adobe® PostScript®3, Adobe® PDF Direct Print, PictBridge®

Font Support

Standard: PCL: 45 Roman fonts + 13 International fonts
PostScript®3 Emulation: 80 Roman fonts + 13 International fonts
Optional: Genuine Adobe® PostScript®3: 136 Roman fonts

Print Resolution

1200 x 1200 dpi

Security Features

DataOverwriteSecurity System (DOSS), HDD Encryption, User Codes, SNMP v3 Support, Encryption, Locked Print, User Authentication, 802.1x Wired Authentication, Quota Setting/Account Limit, Digitally Signed PDF, and more

Scanner Specifications

Scan Speed BW Full Color

80 ipm (200 dpi/300 dpi)

Scanning Resolution

B&W and FC scanning at 100 – 600 dpi, Up to 1200 dpi for TWAIN scanning

Scan Area

11.7" x 17" (297 - 432 mm)

File Formats

Single/Multi-Page TIFF, PDF, High Compression PDF & PDF/A, Single Page JPEG

Scan Modes

Scan-to-Email (with LDAP support)
Scan-to-Folder (SMB/FTP)
Scan-to-URL
Scan-to-Media (USB/SD Card)
Network TWAIN Scanning

Document Server Specifications

Maximum Stored Documents

3000

Maximum Pages/Document

2000

Maximum Page Capacity

9000

Max Number of Folders

200

Fax Specifications

Type

ITU-T (CCITT) G3

Circuit

PSTN, PBX

Fax Resolution

200 x 100 dpi, 200 x 200 dpi, 400 x 400 dpi (with optional SAF memory)

Compression Method

B&W TIFF: MH, MR, MMR, JBIG2; Color: JPEG

Scanning Speed

Up to 58 spm - standard and detail modes (A4)

Modem Speed

33.6K - 2,400 bps w/Auto Fallback

Transmission Speed

G3: Approximately 2 seconds/page (JBIG)

Memory

Standard: 4 MB (approx. 320 pages)
Optional: 64 MB (approx. 4,800 pages) with optional SAF memory

Max Auto Dials

2,000 Quick/Speed Dial numbers

Group Dials

100 Group Dial numbers

 

Ink & Toner

 
 

Consumables

 
All accessories listed may not be available in Latin America. Talk to you dealer or distributor about it. Images are for illustrative purposes only and may not represent accessories fully.
 

Device Software Manager

Easily and automatically install the latest drivers for your Ricoh product.

 

Download Drivers

Download and install the print driver and associated software for your device. This link can also be used to update your existing print driver.

 

@Remote

Maintain your devices — automatically gain insight, improve uptime and reduce your fleet costs with Ricoh @Remote.

 

How-To-Videos

Learn about common tasks, topics and features as explained in more than 150 short video tutorials for our most popular devices.

 

Ricoh e-Service

If you are a current Ricoh Customer, you can use E-services to get support for your products, purchase supplies, and much more.