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MPS: How Managed Print Services Can Transform Your Business

In a world where efficiency and resource optimization are key to the business growth, managed print services(MPS) have become a strategic solution for companies of all sizes. But what exactly is MPS? It is a comprehensive model that enables organizations to control, manage, and optimize their print environments through customized, technology-enabled print solutions.

Why Implement Managed Print Services (MPS)?

MPS is a set of professional print services that centrally analyze, monitor, and manage print devices - such as printers, copiers, scanners and faxes. Its implementation enables companies to reduce operating costs, minimize paper and ink waste, improve the security of printed information, and increase equipment productivity.

One of the main benefits of managed print services is that they free IT departments from repetitive and technical print-related tasks. This allows them to focus on more strategic activities, while a specialized provider takes care of optimizing print management.

Advantages of Managed Print Services (MPS) for your Business

The advantages of Managed Print Services (MPS) are numerous. Here we highlight some of the most relevant ones:

Cost reduction: With an accurate diagnosis of the print environment, MPS identifies inefficient equipment, unnecessary processes and consolidation opportunities. This can translate into savings of up to 30% in total printing expenses.
Increased document security: MPS implements security protocols to protect confidential information, such as secure printing through user authentication and document tracking.
Sustainability: By reducing paper and energy consumption, managed print services help companies meet their sustainability and social responsibility goals.
Constant monitoring: The system enables proactive monitoring of equipment, which avoids interruptions by anticipating maintenance and replenishment of supplies.
Scalability: MPS adapts to the growth of your company, ensuring that the printing environment evolves with your needs.

Ricoh: Leadership in Managed Print Services (MPS)

Ricoh is one of the global leaders in the implementation of managed print services (MPS). Its managed print services include not only the evaluation and optimization of existing devices, but also the integration of digital print solutions that improve collaboration, automate processes and enhance hybrid work.

Through intelligent tools such as centralized dashboards, advanced analytics and remote support, Ricoh enables businesses to have full visibility into the print environment, make data-driven decisions and continuously improve operational efficiency.

Conclusion

Implementing managed print services (MPS) in your company is a strategic decision that can make a difference in terms of savings, security, sustainability and productivity. Now that you know what MPS is and the advantages of managed print services, it's time to consider a partner like Ricoh to take your print infrastructure to the next level.

With expanded capabilities and more investment in innovation, Ricoh LATAM continues to offer more value to its customers

Weston, May 29th, 2025 - As part of its business evolution and growth strategy, Ricoh LATAM announces two key milestones that reinforce its positioning as a strategic ally and provider of technology services in Latin American workplaces:

Acquisition of Go2neXt
As part of its expansion plan, Ricoh LATAM recently acquired Go2neXt, a renowned Brazilian company with more than 14 years of experience as a Workplace Service Provider. Specializing in technology infrastructure, hybrid cloud, Pro AV solutions, and cybersecurity, this acquisition will bring key capabilities in talent and portfolio and will strengthen the regional offering of managed services.

Creation of the Business Transformation area
Ricoh LATAM has created a new internal area that will enable the regional scaling of the capabilities obtained through the recent acquisitions of companies such as Go2neXtand Videocorp.

New regional leadership

In line with the above, Ricoh LATAM announces the appointment of Paulo Pichini, founder and current General Manager of Go2neXt, as the region's new Vice President of Business Transformation. With an outstanding track record in the technology sector, Paulo will continue as General Manager of Go2neXt and will lead this new strategic area with the objective of expanding Ricoh's coverage in the Brazilian market and facilitating the export of new capabilities obtained by the company through acquisitions in the rest of Latin America.

“At Ricoh LATAM we are building an increasingly robust digital ecosystem to accompany our customers and integrate the technology they need to empower their workplaces. These strategic decisions not only expand our capabilities but also reinforce our role as a trusted partner in the digital transformation of organizations. This is a very exciting time for the company,”said Diego Imperio, President and CEO of Ricoh LATAM.

These advances reflect Ricoh LATAM's commitment to accompany organizations in their digital transformation processes, offering innovative, scalable solutions tailored to the specific needs of each market.

Case Study: AES Servicios America

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History and context

AES Servicios America is a company that is part of The AES Corporation, a leading company in the transition to renewable energies at a global level. In recent years, the organization went through a growth process that generated new needs in terms of meeting spaces and collaborative technology, presenting a special challenge in terms of the quality of hybrid meetings, which have been consolidated in recent years as a new model of organizational culture.

Business challenge

AES Servicios America's challenge was to adapt its building and technological infrastructure to improve the quality of hybrid meetings and to accompany its organizational growth by prioritizing a better meeting experience for its employees. It was necessary to create a large, modern and flexible space that would allow mass meetings, celebrations and meetings with an equitable experience for all participants.

"We found ourselves with hybrid meetings where the person speaking was not well focused or we did not have good microphones and those who participated remotely could not hear or see well, and that ultimately affected the quality of the meeting. We needed something that would be more enjoyable for everyone and that the experience would be good both for those who were in person and in remote format", summarized Fernanda Ibarra, project leader at AES, emphasizing the importance of simplicity and comfort in the interaction.

Ricoh Solution

At Ricoh, we worked with the AES team to design and implement a comprehensive solution to meet these challenges. "Ricoh advised us not only in terms of the features of the equipment but fundamentally in achieving good experiences. For example, they suggested not only having a screen in front, but designing a space so that, no matter where you are located, you always have a place to refer to in a simple way to follow a presentation."

Through the development of a state-of-the-art auditorium, collaborative technologies adapted to the new ways of working were incorporated:

Installation of multiple strategically placed digital Signage displays, based on a heat map, to ensure visibility from any point in the auditorium.
Audiovisual solutions with cameras, audio and microphonesin ceilings that allow: capturing voices, eliminating the need to share microphones and focus on who is speaking, improving the visual and sound quality of meetings.
Audiovisual control room, where an operator manages sound and image in real time to optimize each presentation.

This solution was designed not only to solve technical needs, but also to offer an intuitive, fluid and seamless experience.

Results

The implementation was highly valued by the AES team. The new auditorium became a central space for the organizational culture, allowing for more dynamic, close and participatory meetings.

Among the benefits highlighted by the organization:

More effective and fluid hybrid meetings.
Greater integration between remote and on-site collaborators.
Use of the auditorium for mass events, training and celebrations.
High end-user satisfaction thanks to user-friendly, high-performance technology.

"People value good technology, but above all experience. With this, meetings are more dynamic, closer and without so much interference, making everything flow," concluded Fernanda Ibarra.

Ricoh Latin America and AES Servicios America acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.