AES Servicios America's challenge was to adapt its building and technological infrastructure to improve the quality of hybrid meetings and to accompany its organizational growth by prioritizing a better meeting experience for its employees. It was necessary to create a large, modern and flexible space that would allow mass meetings, celebrations and meetings with an equitable experience for all participants.
"We found ourselves with hybrid meetings where the person speaking was not well focused or we did not have good microphones and those who participated remotely could not hear or see well, and that ultimately affected the quality of the meeting. We needed something that would be more enjoyable for everyone and that the experience would be good both for those who were in person and in remote format", summarized Fernanda Ibarra, project leader at AES, emphasizing the importance of simplicity and comfort in the interaction.
At Ricoh, we worked with the AES team to design and implement a comprehensive solution to meet these challenges. "Ricoh advised us not only in terms of the features of the equipment but fundamentally in achieving good experiences. For example, they suggested not only having a screen in front, but designing a space so that, no matter where you are located, you always have a place to refer to in a simple way to follow a presentation."
Through the development of a state-of-the-art auditorium, collaborative technologies adapted to the new ways of working were incorporated:
The implementation was highly valued by the AES team. The new auditorium became a central space for the organizational culture, allowing for more dynamic, close and participatory meetings.
Among the benefits highlighted by the organization:
"People value good technology, but above all experience. With this, meetings are more dynamic, closer and without so much interference, making everything flow," concluded Fernanda Ibarra.
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Grafinorte, an important printing industry in the Southern Region of Brazil, entrusted Ricoh with the beginning of the modernization of its printing park, concentrated almost entirely on large analog offset machines, whose costs and production time are not suitable for short runs.
Grafinorte faced problems such as not having large digital equipment that would allow faster and better costs in short-run printing, which is now highly demanded, especially in the promotional market. In addition, it faced a lack of specialized labor in the region where it operates.
The existence of almost exclusively analog equipment in the Grafinorte park was an ingredient that needed to be overcome to maintain its competitiveness in the market. In addition, the company had demands for print quality improvement and technological standardization.
Ricoh's work at Grafinorte to propose a project to modernize its printing plant lasted two months and began with an immersion in the company to understand its business. Difficulties were detected in internal processes and the existence of only one digital printer of an entry model was verified, insufficient to meet market demands.
A stage of solution mapping was then initiated, in RGC and color mapping, followed by quality tests and approval of substrates. The conclusion of the negotiations was to demonstrate the advantages of Ricoh solutions compared to other products available on the market.
In addition to opening Grafinorte's doors to new Ricoh solutions for the eventual continuity of the modernization of its printing park, the implemented project produced concrete results:
The following were achieved:
"We had been looking for months for a solution that would reduce costs, processes and bring improvement in print quality. We find all these attributes in the Ricoh PRO C9500. With it, printing, stapling, and folding, all in the same process. Materials that we used to make in two days, today we make in 24 hours. In addition, the other solutions offered by Ricoh have greatly increased our productivity. Thank you, Ricoh, for the partnership" - André Marçal, director of Grafinorte.
Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.
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Prensa Digital de Inyección de Tinta en Hoja
