SP C840A Cartucho de Impressão Preto
SP C840A
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SP C840A Cartucho de Impressão Preto

SP C840A

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        With expanded capabilities and more investment in innovation, Ricoh LATAM continues to offer more value to its customers

        With expanded capabilities and more investment in innovation, Ricoh LATAM continues to offer more value to its customers

        Weston, May 29th, 2025 - As part of its business evolution and growth strategy, Ricoh LATAM announces two key milestones that reinforce its positioning as a strategic ally and provider of technology services in Latin American workplaces:

        • Acquisition of Go2neXt
          As part of its expansion plan, Ricoh LATAM recently acquired Go2neXt, a renowned Brazilian company with more than 14 years of experience as a Workplace Service Provider. Specializing in technology infrastructure, hybrid cloud, Pro AV solutions, and cybersecurity, this acquisition will bring key capabilities in talent and portfolio and will strengthen the regional offering of managed services.
        • Creation of the Business Transformation area
          Ricoh LATAM has created a new internal area that will enable the regional scaling of the capabilities obtained through the recent acquisitions of companies such as Go2neXtand Videocorp.

        New regional leadership

        In line with the above, Ricoh LATAM announces the appointment of Paulo Pichini, founder and current General Manager of Go2neXt, as the region's new Vice President of Business Transformation. With an outstanding track record in the technology sector, Paulo will continue as General Manager of Go2neXt and will lead this new strategic area with the objective of expanding Ricoh's coverage in the Brazilian market and facilitating the export of new capabilities obtained by the company through acquisitions in the rest of Latin America.

        “At Ricoh LATAM we are building an increasingly robust digital ecosystem to accompany our customers and integrate the technology they need to empower their workplaces. These strategic decisions not only expand our capabilities but also reinforce our role as a trusted partner in the digital transformation of organizations. This is a very exciting time for the company,”said Diego Imperio, President and CEO of Ricoh LATAM.

        These advances reflect Ricoh LATAM's commitment to accompany organizations in their digital transformation processes, offering innovative, scalable solutions tailored to the specific needs of each market.

        Case Study: AES Servicios America

        Case Study: AES Servicios America

        Prepared by Sol Rodriguez, Ricoh Argentina

        History and context

        AES Servicios America is a company that is part of The AES Corporation, a leading company in the transition to renewable energies at a global level. In recent years, the organization went through a growth process that generated new needs in terms of meeting spaces and collaborative technology, presenting a special challenge in terms of the quality of hybrid meetings, which have been consolidated in recent years as a new model of organizational culture.

        Business challenge

        AES Servicios America's challenge was to adapt its building and technological infrastructure to improve the quality of hybrid meetings and to accompany its organizational growth by prioritizing a better meeting experience for its employees. It was necessary to create a large, modern and flexible space that would allow mass meetings, celebrations and meetings with an equitable experience for all participants.

        "We found ourselves with hybrid meetings where the person speaking was not well focused or we did not have good microphones and those who participated remotely could not hear or see well, and that ultimately affected the quality of the meeting. We needed something that would be more enjoyable for everyone and that the experience would be good both for those who were in person and in remote format", summarized Fernanda Ibarra, project leader at AES, emphasizing the importance of simplicity and comfort in the interaction.

        Ricoh Solution

        At Ricoh, we worked with the AES team to design and implement a comprehensive solution to meet these challenges. "Ricoh advised us not only in terms of the features of the equipment but fundamentally in achieving good experiences. For example, they suggested not only having a screen in front, but designing a space so that, no matter where you are located, you always have a place to refer to in a simple way to follow a presentation."

        Through the development of a state-of-the-art auditorium, collaborative technologies adapted to the new ways of working were incorporated:

        • Installation of multiple strategically placed digital Signage displays, based on a heat map, to ensure visibility from any point in the auditorium.
        • Audiovisual solutions with cameras, audio and microphonesin ceilings that allow: capturing voices, eliminating the need to share microphones and focus on who is speaking, improving the visual and sound quality of meetings.
        • Audiovisual control room, where an operator manages sound and image in real time to optimize each presentation.
        This solution was designed not only to solve technical needs, but also to offer an intuitive, fluid and seamless experience.

        Results

        The implementation was highly valued by the AES team. The new auditorium became a central space for the organizational culture, allowing for more dynamic, close and participatory meetings.

        Among the benefits highlighted by the organization:

        • More effective and fluid hybrid meetings.
        • Greater integration between remote and on-site collaborators.
        • Use of the auditorium for mass events, training and celebrations.
        • High end-user satisfaction thanks to user-friendly, high-performance technology.

        "People value good technology, but above all experience. With this, meetings are more dynamic, closer and without so much interference, making everything flow," concluded Fernanda Ibarra.

        Ricoh Latin America and AES Servicios America acted together in support of the United Nations Sustainable Development Goals for a better future:

        Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

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        Continuing its growth in Latin America, Ricoh LATAM announces the acquisition, in Brazil, of Go2neXt to enhance the technology experience in workspaces and expand its managed services offering

        Ricoh LATAM announces the acquisition, in Brazil, of Go2neXt to enhance the technology experience in workspaces

        São Paulo, Brazil, May 8, 2025- Ricoh LATAM announced today the acquisition of Go2neXt, a Brazilian company recognized for its expertise in managed technology services and the creation of intelligent and collaborative spaces. Go2neXt will continue to operate under its current name as a Ricoh group company.

        Founded in 2011, Go2neXt operates throughout Brazil and is responsible for projects in other Latin American countries. Based on a consultative vision of its clients' business challenges, Go2neXt's team of experts designs, implements and manages digital innovation projects. The goal is to offer the most advanced user experience to the company's customers and employees, making the concept of “Workplace Experience” a reality.

        Behind this result is a sophisticated range of services and technology organized in layers that are completely transparent to the customer; this includes advanced audio solutions, digital signage and lighting systems. In addition, the technology layers are based on collaboration platforms, cybersecurity solutions and a comprehensive network, computing and communications infrastructure that can be located on-premises or distributed across multiple clouds.

        This acquisition ratifies Ricoh LATAM's goal to be the leading provider of digital workplace services in Latin America, expands its coverage in Brazil and adds to the team consultants who have hundreds of certifications in the main disciplines of the market, in addition to mastering critical technologies for the development and management of applications tailored to the growth objectives of organizations.

        This acquisition is part of Ricoh LATAM's strategic investment for our growth as a digital services company and allows us to strengthen and expand our capabilities to accelerate our customers' digital adoption. As we have done with past acquisitions, we continue to invest in key investments that consolidate our position as a digital enabler in the region. Go2neXt is a company with a great reputation and experience in digital innovation in Brazil, and we are very pleased to welcome them to Ricoh,” said Diego Imperio, President & CEO of Ricoh LATAM.

        This acquisition will enable Ricoh to expand its technology offering for workspaces, with:

        • Digital Transformation Consulting: Strategic support in the adoption of technologies that boost productivity and business competitiveness.
        • Communications and complete business collaboration solutions (audio, video and automation), including immersive experiences.
        • Cybersecurity and Data Protection: Managed security services, incident response, identity management and business continuity.
        • Infrastructure Automation and Modernization: Consulting, implementation and support of agile and resilient infrastructure environments.
        • Infrastructure (networks and telecommunications) with security from the design phase.
        • Hybrid Cloud Services: Migration, management, optimization and monitoring of multicloud environments.

        “We know that low productivity is a reality in Latin America; Brazil, for example, has one of the lowest rates in the region in 2024. Which, has a direct impact on the GDP and competitiveness of our organizations,” commented Paulo Pichini, CEO of Go2neXt. ”We share values, experience and talent with Ricoh. This synergy will accelerate the delivery of a 360° workspace experience offering to the market. Our goal is to put innovation at the service of people and business. We are proud of everything we have built and very motivated by what we will achieve in this new phase.”

        This milestone reaffirms Ricoh LATAM's commitment to customers in the region through the ongoing evolution of its portfolio and talent, seeking to generate exceptional technological experiences in the workplace and automating processes that increase business productivity.

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