Ricoh Drives Smart Process Automation with the Launch of Ricoh AI App Builder in Latin America

Weston, July 20, 2026. As organizations incorporate artificial intelligence (AI) into their operations, many continue to face a challenge that limits its impact: processes designed for a different reality, disconnected systems, and automations that operate in isolation. The challenge is no longer to incorporate more technology but to ensure that it transforms the way people work and processes operate.

To address this need, Ricoh LATAM announces the launch of Ricoh App Builder. This solution, developed by Ricoh and powered by artificial intelligence, enables the creation of business applications tailored to each organization's needs without the need for programming. Integrated with existing systems, the platform accelerates process automation and builds smarter, more agile, secure, and flexible workspaces.

Ricoh App Builder allows users to transform ideas and prompts into robust business applications that can be modified as business needs evolve. The solution incorporates enterprise governance capabilities, version control, permissions, auditing, and integrated artificial intelligence to support analysis, classification, review, and automation tasks. It also connects with enterprise systems, such as ERP, CRM, and financial platforms, to integrate information and facilitate more efficient workflows.

"Organizations want artificial intelligence to have a tangible impact on their day-to-day operations. With Ricoh App Builder, we make that possible through a platform that allows businesses to create tailored applications, integrate data from their systems, and increase employee productivity without the need for complex development,” said Estefania Guillen Pascacio, Senior Manager of Portfolio Strategy at Ricoh Latin America.

From Isolated Automation to Connected Processes

In many organizations, processes such as expense management, internal requests, approvals, and financial controls still rely on spreadsheets, emails, and multiple manual validations. These dynamics lead to delays, errors, poor visibility, and an operational burden that makes it difficult to respond quickly to business needs.

Ricoh App Builder enables the development of applications that connect these processes to existing systems and automate workflows. For instance, in expense and petty cash management, the solution centralizes requests, automates approvals, and provides real-time visibility for employees, approvers, and finance teams. This reduces processing times, improves accuracy, and strengthens operational control.

The platform is designed to adapt to organizations of varying complexity and size, offering a scalable architecture that evolves with their processes. It comes complete with security, governance, and enterprise support capabilities.

With the launch of Ricoh AI App Builder, Ricoh strengthens its process automation portfolio and expands its offerings to help organizations in Latin America modernize their operations with AI-powered applications that integrate with existing processes and systems. Thus, Ricoh reaffirms its commitment to creating smart workplaces and continuing to transform its customers’ businesses in Latin America.