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Ricoh named a Leader for the third time in Worldwide High-Speed Inkjet by IDC MarketScape

Ricoh named a Leader for the third time in Worldwide High-Speed Inkjet by IDC MarketScape

TOKYO, March 03, 2026 – Ricoh today announced it has been positioned for the third time to the Leaders Category in the IDC MarketScape: Worldwide High-Speed Inkjet 2025 Vendor Assessment.*

According to the report, “Ricoh has global reach with proven reliability, strong technical service, and consistent investment in innovation — pushing advances in printhead accuracy, job automation, and sustainability features.” The report went on to say, “Ricoh has a strong complementary portfolio of toner-based presses.”

“We were delighted be recognized as a Leader in the IDC MarketScape,” said Koji Miyao, President, Ricoh Graphic Communications & Senior Corporate Officer, Ricoh Company, Ltd. “We are focused on enabling clients to best position their operations to successfully manage the developing print production landscape. Our services, solutions, and own-developed technologies are expertly shaped for each operation in response to their individual needs. We collaborate and Co-innovate every step of the way to support clients as they evolve their operations, expand their services, and grow their business.”

Said Tim Greene, Research Director at IDC, “Ricoh is a Leader in the IDC MarketScape for WW High Speed Inkjet as the company combines innovation, performance, and execution, and supports customers in their high speed inkjet initiatives. Ricoh is very strong in some of the key areas that customers are looking for in a partnership such as equipment capabilities from advanced print head and drying technologies to service and support.”

* IDC #US52990625, December 2025.

| About IDC MarketScape |

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market.

IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

Ricoh at ISE 2026: Shaping the Workplace of Tomorrow

Ricoh at ISE 2026: Shaping the Workplace of Tomorrow

Ricoh will exhibit at ISE 2026 (Integrated Systems Europe 2026), held in Barcelona, Spain, from February 3 to 6, 2026. ISE is the world’s leading event for systems integration and the audiovisual industry, acting as a global platform where technology innovators shape the future of workplace and collaboration experiences.

At ISE 2026, Ricoh showcases how it brings together IoT, AI, and workplace technology to create more collaborative and intelligent environments. Visitors will be able to see how Ricoh integrates with strategic global brands such as LG, NEAT, Logitech, and Microsoft, leveraging Microsoft Teams and AI-driven innovations. Ricoh aims to deliver a unified workplace experience by providing real-time insights across devices, locations and interfaces.

Highlights of the Ricoh Exhibit

  • Live Demos

Cutting-edge IoT, AV and workplace management tools dedicated to wellbeing and sustainability

  • New Innovations

Latest technology for meeting rooms, energy monitoring, issue, visitor and IoT management, smart lockers, print as a service and more

  • Networking Zone

Engage with our specialists on tailored solutions for your organization

As Ricoh continues its transformation into a digital services company, Workplace Experience (WE) has been identified as one of its key strategic growth areas. Within the Workplace Experience domain—which includes communications and collaboration services—Ricoh offers solutions that enable seamless collaboration across offices and hybrid environments, helping people work more creatively. Through collaboration with partner companies, Ricoh delivers an integrated portfolio of hardware, software, and managed services, enabling customers to reduce operational complexity, focus on value−creating work, and drive organizational growth.

For more information visit

Shaping the Workplace of Tomorrow with Ricoh at ISE 2026

With the acquisition of ValueTech in Chile, Ricoh LATAM strengthens its position as a strategic partner in the creation of smart workplaces

With the acquisition of ValueTech in Chile, Ricoh LATAM strengthens its position as a strategic partner in the creation of smart workplaces

Weston, February 12, 2026 – Today, Ricoh LATAM, a leading provider of workplace technology services, announced the acquisition of ValueTech, a company with more than two decades of experience in digitalization and automation technologies for processes, workflows and document management; recognized for its consultative approach and advanced solutions for highly regulated industries such as insurance, healthcare, financial services, pension funds and telecommunications.

Founded in 2001 by a team of civil engineers with extensive business experience, ValueTech has strategically expanded its traditional portfolio to include artificial intelligence technologies, forensic document auditing, data protection and predictive analytics. These capabilities help improve the efficiency and security of document- and information-intensive processes, reduce operational risks, ensure regulatory compliance and enhance end-to-end process traceability.

This acquisition reinforces Ricoh LATAM’s strategy to become a key enabler of workplace transformation across the region, adding experts and solutions to its services portfolio to deliver technological experience that drives productivity, security and efficiency, while improving both customer and employee experiences.

“The incorporation of ValueTech to our team is a key step in continuing to expand our presence in Latin America. Their expertise in intelligent process automation and document and information management complements our offer and allows us to more deeply address the needs of regulated industries, where security, compliance and traceability are critical. We are very proud to welcome this highly experienced and specialized team,” said Diego Imperio, President & CEO of Ricoh LATAM.

With this integration, Ricoh LATAM will expand its value proposition with capabilities that include:

  • Intelligent automation and document management: Solutions based on BPM, RPA, ECM, IDP and real-time analytics.
  • Innovation with Artificial Intelligence: Ethical and strategic application of AI for process automation, predictive analytics and experience personalization.
  • Specialized consulting and tailored solutions: Implementations aligned with strategic objectives, ensuring efficiency, compliance and return on investment.
  • Managed services and scalability: Business models that enable progressive expansion within organizations, generating synergies and long-term relationships.
  • Cybersecurity and digital traceability: Robust and secure architectures for hybrid and multicloud environments, certified under international standards (ISO 9001 and ISO 27001).

“Our commitment has always been to accompany our clients on their digital transformation journey, building strong and lasting relationships based on a deep understanding of their challenges. We have achieved this with the support of world-class technology partners and by building a specialized team that fosters a culture of excellence, collaboration and communication.

Our solutions combine deep industry knowledge with advanced technological capabilities, such as artificial intelligence applied to document- and information-intensive processes. Joining Ricoh LATAM represents a very important strategic step for us, as we share a common vision focused on innovation, continuous improvement and customer centricity. This integration will allow us to scale our capabilities and extend our reach to organizations across Latin America,” said Hernán Ballacey, founding partner of ValueTech.

This milestone reaffirms Ricoh LATAM’s commitment to the continuous evolution of its portfolio and talent, consolidating its position as a strategic partner for the creation of intelligent workplaces throughout the region.

RICOH CloudStream completes SOC 2 Type II audit, reinforcing security and compliance for global customers

RICOH CloudStream completes SOC 2 Type II audit, reinforcing security and compliance for global customers

TOKYO, January 23, 2026 – Ricoh announced today that its cloud-based service, RICOH CloudStream, has successfully completed the Service Organization Controls 2 (SOC 2) Type II audit. This audit confirms that RICOH CloudStream’s controls were effectively designed and consistently operated over a defined examination period, demonstrating Ricoh’s ongoing commitment to secure and compliant cloud operations.

www.ricoh-americalatina.com

SOC 2, an auditing framework developed by the American Institute of Certified Public Accountants (AICPA), evaluates how effectively a service organization protects customer data based on five Trust Services Criteria: security, availability, processing integrity, confidentiality and privacy. This audit focused on the Security category. As organizations accelerate digital transformation and migrate critical workflows to the cloud, ensuring robust data protection and compliance has become a top priority. The SOC 2 audit provides independent validation that RICOH CloudStream upholds strong security governance and aligns with globally recognized standards.

“Completing the SOC 2 Type II audit validates our efforts to deliver secure and compliant digital services for customers around the world”, said Taro Takamatsu, General Manager of Digital Services Business Division at Ricoh Company, Ltd. “We are proud to now offer RICOH CloudStream with renewed confidence empowering organizations to modernize their print and device infrastructure.”

RICOH CloudStream is a secure, cloud-based, multi-vendor print, scan, and device management solution designed to simplify IT operations, reduce costs, and support seamless hybrid work. The SOC 2 report offers customers — including those in highly regulated industries — assurance that RICOH CloudStream’s controls are effectively designed and consistently operated. As a digital services company, Ricoh will continue to reinforce information security, align with international standards and deliver trusted solutions that enable reliable and efficient business operations.



The SOC 2 Type II report is available upon request.

For more information, please visit the RICOH CloudStream Trust Center

https://cloudstream.trust.ricoh.com/

Ricoh named in the 2026 Global 100 Most Sustainable Corporations by Corporate Knights

Ricoh named in the 2026 Global 100 Most Sustainable Corporations by Corporate Knights

TOKYO, January 21, 2026 — Ricoh announced today that it has once again been named one of the 2026 Global 100 Most Sustainable Corporations — marking the 14th time the company has received this recognition.

In the 2026 Global 100 assessment, Ricoh achieved the following rankings:

  • 19th among 1,043 companies in the Information Technology Sector
  • 3rd within the Computers and peripherals manufacturing Peer Group

www.ricoh-americalatina.com

The Global 100 is an annual ranking published by Corporate Knights Inc., a leading sustainable-economy media and research organization. Based on publicly disclosed data from 8,231 companies with annual revenues of more than US$1 billion, the ranking evaluates companies using three equally weighted performance indicators — sustainable revenue, sustainable investment and sustainable revenue growth — with additional adjustments for penalties and executive compensation linked to sustainability performance. Results are announced during the World Economic Forum Annual Meeting in Davos, Switzerland.

Mikako Suzuki, Corporate Officer in charge of ESG and Risk Management at Ricoh Company, Ltd., said, “The Ricoh Group is advancing its sustainability initiatives by aligning ESG with business growth. We are honored to be recognized once again as a Global 100 company. This recognition reflects high evaluations of our continued efforts to expand sales of sustainable products and services, as well as investments in sustainability, including upgrades to energy-efficient facilities. Looking ahead, we will continue to work with our stakeholders to accelerate efforts toward realizing a sustainable society through business activities.”

Ricoh’s approach to sustainability is to pursue a sustainable society through a Three Ps Balance — Prosperity (economic), People (society) and Planet (environment). To realize this vision, Ricoh has identified seven material issues in two focus areas — “Resolving social issues through business” and “Robust management infrastructure” — and has set 16 ESG targets linked to these issues. In 2020, Ricoh positioned ESG initiatives as future financial targets — one of the dual companywide management targets along with regular financial goals. Since then, ESG indicators have been incorporated into Ricoh’s executive compensation.

Related information

[Corporate Knights] 2026 Global 100

[Ricoh] Three Ps Balance

[Ricoh] Materiality for the Ricoh Group

[Ricoh] Group’s commitment and recognition

Ricoh LATAM opens new office and Ricoh Innovation Lounge in El Salvador, consolidating its technological leadership in Central America

Ricoh LATAM opens new office and Ricoh Innovation Lounge in El Salvador, consolidating its technological leadership in Central America

Weston, January 20, 2026 – Ricoh LATAM, a leading provider of workplace technology services, has announced the opening of its new office in San Salvador, El Salvador. This move reaffirms the company's commitment to business development and digital transformation in the country. Spanning more than 680 square meters and representing an investment of approximately $1 million, this new space reimagines the traditional office concept, offering an immersive experience that embodies Ricoh's commitment to creating smart workplaces that transform businesses through technology services.

The new headquarters and its Ricoh Innovation Lounge demonstrate the ability of technology to connect people and processes in face-to-face, virtual, or hybrid settings, promoting collaboration and productivity. Since its inception, Ricoh has recognized that technology is most effective when it empowers people.

This is why this office and seven others in Latin America are much more than workplaces; they are smart ecosystems where connectivity, automation, and document management converge. These ecosystems provide people with a positive technological experience, which has become essential for the adoption of technology, driving efficiency and business growth.

"The opening of our new office in Millenium Plaza is a strategic step to accompany Salvadoran companies on their journey toward a new level of competitiveness. Today, success depends not only on human talent but also on the convergence of people, technology, and intelligence. We call this integration the technological experience, and it is the core of our value proposition in the country," said Nelson Morales, Country Manager of Ricoh El Salvador.

With the opening of this office in El Salvador, where Ricoh LATAM has operated continuously for over 30 years, the company reinforces its regional coverage and consolidates its position as a leader in workplace transformation in Latin America. The new office offers customers and employees a tangible experience of innovation.

"I am convinced that technological expertise elevates the quality of the work environment. A good place to work is measured not only by physical space but also by the tools that enable people to be more productive, creative, and connected. That is one of the pillars of our portfolio, and we demonstrate it in every new office," emphasized Diego Imperio, President & CEO of Ricoh LATAM.

Ricoh named to CDP’s double A List for the third consecutive year

Ricoh named to CDP’s double A List for the third consecutive year


TOKYO, January 09, 2026 – Ricoh today announced that its global leadership in corporate transparency and performance on climate change and water security disclosure have been recognized by CDP, a global environmental non-profit organization, securing a place on its 2025 A list. This marks Ricoh's sixth consecutive year on CDP’s climate change A list and its third consecutive year on the water security A list.

www.ricoh-americalatina.com

In the area of climate change, to realize a zero-carbon society, Ricoh aims to reduce greenhouse gas (GHG) emissions from its own operations by 63% (Scope 1, 2) and to achieve a 40% reduction in GHG emissions in the supply chain, covering procurement, transportation and product use (Scope 3), by 2030 compared with 2015 levels. These targets have been validated by the Science Based Targets initiative (SBTi) as 1.5°C-aligned. In addition to its internal efforts, Ricoh conducts supplier briefing sessions and encourages key suppliers to set medium- to long-term GHG reduction targets. The company has also set a goal of sourcing 100% renewable electricity for its operations by 2040 and is actively introducing renewable energy sources with high additionality.


In the 2025 assessment, CDP highlighted Ricoh’s improved disclosure of Scope 3 emissions and its proactive engagement in public policy, demonstrating transparency and social leadership across the value chain.

In the area of water security, Ricoh promotes the effective use of water resources to realize a circular economy. Under its water stewardship policy, the company sets targets to reduce total water withdrawals year on year and is working across its global operations to reduce water consumption.

In the 2025 assessment, CDP cited Ricoh’s disclosure of water-related risks and opportunities and its efforts to ensure the sustainable management of water resources.

“Since 1998, we have advanced environmental management initiatives that simultaneously pursue environmental conservation and profit generation,” said Mikako Suzuki, corporate officer in charge of ESG and risk management at Ricoh Company, Ltd. “We are furthering sustainability initiatives by aligning ESG with business growth. This year’s recognition reflects global acknowledgment of our efforts in decarbonization and resource circulation. In particular, the assessment recognized our progress in Scope 3 emissions disclosure and enhanced transparency regarding water-related risks and opportunities. We will continue working with stakeholders to further accelerate initiatives that contribute to realizing a sustainable society through our business activities.”

In 2025, Ricoh released the Ricoh Group Sustainability Report 2025, which outlines its policies, strategies, initiatives and performance across its ESG strategy, environmental areas including climate change, resource circulation, pollution prevention and biodiversity conservation, as well as human rights. Particularly, Ricoh provides climate change and biodiversity disclosures aligned with the Task Force on Climate-related Financial Disclosures (TCFD) and the Task Force on Nature-related Financial Disclosures (TNFD) frameworks to ensure transparency for stakeholders.

Ricoh is committed to promoting decarbonization and resource circulation across its entire value chain in collaboration with business partners and customers.

About CDP

CDP is a global non-profit that runs the world’s only independent environmental disclosure system. In 2024, more than 24,800 companies and over 1,000 cities, states and regions disclosed environmental information through CDP’s questionnaires. Financial institutions representing more than a quarter of the world’s institutional assets use CDP data to help inform investment and lending decisions.

Related Links
[CDP] CDP Scores and A Lists

[Ricoh] Climate Action

[Ricoh] Effective Use of Water Resources

Related News
Ricoh publishes the Ricoh Group's 2025 Integrated Report and Sustainability Report

Ricoh recognized as a Top 5 global AV Integrator in SCN Top 50 Systems Integrators 2025

Ricoh recognized as a Top 5 global AV Integrator in SCN Top 50 Systems Integrators 2025

TOKYO, December 18, 2025 – Ricoh has been recognized as one of the world’s leading Audio Visual (AV) integrators by Systems Contractor News (SCN), ranking fourth in the SCN Top 50 Systems Integrators 2025 list. This marks the third consecutive year that Ricoh has been listed among the Top 5, reaffirming its sustained growth and leadership in the global AV integrator market.

The list provides an annual snapshot of the AV industry, highlighting top companies that deliver solutions across diverse vertical markets worldwide. The ranking is based on the previous year's sales and expected revenue from enterprise AV systems installations in the current year. Ricoh’s continued presence in the Top 5 reflects its strategic investments and partnerships aimed at meeting the growing demand for advanced AV and collaboration solutions.

With the professional audiovisual (Pro AV) market projected to grow significantly in the coming years, Ricoh has invested to strengthen its capabilities through acquisitions of leading AV integration firms, including Cenero (US), DataVision, Pure AV, AVC (EMEA), Videocorp and Go2neXt (Latin America). In addition to these acquisitions, Ricoh has expanded its ecosystem through strategic partnerships with global technology providers such as LG and Logitech. Most recently, Ricoh announced a strategic partnership with Neat, a global innovator in video collaboration devices, to deliver enhanced meeting experiences and hybrid work solutions for organizations worldwide. This strategic alliance further reinforces Ricoh’s expertise in AV managed services (AVMS), a core component of its Workplace Experience business.

As a global workplace services provider, Ricoh delivers consistent services that support the new ways people work. Within the Workplace Experience domain—which includes communications and collaboration services—Ricoh offers solutions that enable seamless collaboration across offices and hybrid environments, helping people work more creatively. Through an integrated portfolio of hardware, software, and managed services, Ricoh allows customers to reduce operational complexity, focus on value-creating work, and drive organizational growth.

“Achieving a Top 5 ranking in the SCN Top 50 for the third consecutive year reflects Ricoh’s continued leadership in the global AV integration market,” said Masaya Takahashi, General Manager, Workplace Business Center, RICOH Digital Services Business Unit, Ricoh Company, Ltd. “As workstyles continue to diversify, organizations need partners that deliver consistent, intuitive, and scalable workplace experiences. By strengthening AV managed services and expanding our ecosystem of strategic partners, we are creating environments where collaboration is effortless and decisions move faster. As a workplace services provider, Ricoh will continue to deliver integrated digital solutions that optimize office space and facility management, elevate the workplace experience, and enable people to achieve fulfillment through work.”

Related Information

SCN Top 50 Systems Integrators 2025

SCN Top 50 Systems Integrators 2025 List

Ricoh and Neat announce global partnership to enhance workplace collaboration

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Financial services company in Brazil, specialized in investment advisory and wealth management, transforms its workplace with Go2Next and Ricoh.

Financial services company in Brazil, specialized in investment advisory and wealth management, transforms its workplace with Go2Next and Ricoh.


History and Context

Through its digital platform and network of advisors, this Brazil-based financial services company provides access to a wide range of financial products from multiple market institutions.

Its value proposition focuses on delivering personalized advisory services and tools that enable individuals and institutions to make informed decisions to manage and grow their wealth.

With the goal of strengthening relationships with its ecosystem of partners, clients, and advisors, the company inaugurated in 2024 its new flagship center for relationships and innovation in the financial heart of São Paulo. This space was designed as a hub to foster experiences, events, and knowledge creation within the financial market.

Business Challenge

The challenge was to create an environment that goes beyond the traditional office concept. The company aimed to develop an innovative space that would function as a connection hub for its ecosystem, capable of hosting events, presentations, and content production in a highly technological environment.

The project included three floors designed to position the company as a technological benchmark in the financial sector, integrating high-impact audiovisual solutions to deliver immersive experiences and strengthen brand positioning.

RICOH Solution

To address this challenge, Ricoh implemented a state-of-the-art technological infrastructure that transformed the space into a dynamic, versatile environment ready for multiple interaction formats.

The solution included:

  • High-resolution digital signage integrated into a curved glass structure, forming the largest glass LED installation in Brazil.
  • Professional sound systems to ensure high-quality audio for events, presentations, and content production.
  • Automation controllers enabling centralized management of the different audiovisual systems within the space.
  • Professional displays that enhance the visual experience across various areas of the center.

Thanks to this technological integration, the space can easily adapt to talks, presentations, broadcasts, and strategic meetings within the financial market.

Results

The implementation enabled the creation of a highly efficient work environment, ready to support the organization’s growth and enable new ways of collaborating.

Thanks to this technological infrastructure, the company optimized the user experience across its meeting spaces, simplifying team interactions and improving communication quality.

The new environment not only met the company’s operational needs but also strengthened the employee experience, establishing more modern, functional, and future-ready workspaces.

Conclusion

The project resulted in an environment that reflects innovation, transparency, and technological leadership.

The building’s façade became one of the most distinctive elements of the space: a curved glass capsule integrating the largest high-resolution glass LED installation in the country, designed to create visual impact and reinforce brand positioning.

In addition, the new center enables the company to strengthen relationships with clients, partners, and financial market leaders, establishing itself as a hub for knowledge creation, networking, and business opportunities within the financial ecosystem.

Ricoh Latin America, and a Financial services company in Brazil  acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

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Global Transportation Company modernizes its workplaces to enhance the collaboration experience.

Global Transportation Company modernizes its workplaces to enhance the collaboration experience.

Prepared by Roney de Freitas, Go2Next

History and Context

We worked with a global mobility leader that offers private transportation, food delivery, and shipping services through a mobile application. The company is known for consistently driving innovation and transforming urban mobility.

With the sustained growth of its operations and the gradual return to in-person activities, the company identified the need to expand its workspaces to support the evolution of its organizational culture.

This scenario led to the opening of a new location designed to meet the high technological and user experience standards that define the company at a global level.

Business Challenge

The main challenge was to design a modern, efficient, and highly integrated work environment capable of delivering a consistent and reliable technological experience for employees.

In addition to ensuring functional collaboration spaces, the project needed to meet strict energy efficiency and sustainability goals, optimizing resource consumption and exceeding indoor air and water quality standards.

Another key aspect was achieving full integration with building systems, including security, access control, CCTV, and fire protection systems, ensuring coordinated and reliable operation across the entire infrastructure.

Finally, the goal was to create acoustically comfortable environments that support both collaboration and focus, reducing noise intrusion, optimizing reverberation times, and ensuring conversation privacy.

RICOH Solution

To address these challenges, a robust and highly standardized technological infrastructure was designed and implemented, aligned with the company’s global guidelines.

The solution included the deployment of an advanced connectivity platform and backup power systems to ensure business continuity. On this foundation, a comprehensive network and collaboration infrastructure was implemented, along with state-of-the-art audiovisual solutions to enhance communication and teamwork.

The project included the enablement of more than 300 meeting rooms, as well as event spaces and training areas, all equipped with audio and video technologies that deliver a simple, intuitive, and high-quality collaboration experience.

To ensure deployment consistency and maintain global standards, detailed documentation and verification processes were also developed, guaranteeing the quality and uniformity of each installation.

Results

The implementation enabled the creation of a highly efficient work environment, ready to support the organization’s growth and enable new ways of collaborating.

Thanks to this technological infrastructure, the company optimized the user experience across its meeting spaces, simplifying team interactions and improving communication quality.

The new environment not only met the company’s operational needs but also strengthened the employee experience, establishing more modern, functional, and future-ready workspaces.

Conclusion

This project demonstrates how a well-designed technological infrastructure can support organizational growth and enhance the workplace experience within corporate environments.

Through the comprehensive solution delivered by Ricoh LATAM, it was possible to create a reliable, efficient, and globally aligned technology ecosystem for this global transportation company, enabling it to continue driving its culture of innovation and collaboration.

Ricoh Latin America, and a Global Transportation Company  acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

Would you like to know more?

Leave us your information and one of our experts will contact you.

Global Financial Services Leader Specializing in Insurance and Protection Enhances Meeting and Communication Experience Through Technology.

Global Financial Services Leader Specializing in Insurance and Protection Enhances Meeting and Communication Experience Through Technology.

Prepared by Roney de Freitas, Go2Next

History and Context

We partnered with a global leader in financial services, specializing in insurance and protection solutions.

In Brazil, the company offers products such as life insurance, personal accident insurance, and dental plans, along with financial protection solutions integrated with digital services and corporate benefits. Its mission is to help individuals and organizations protect their financial well-being and that of their families, providing security against unexpected events and supporting different stages of life.

As part of a comprehensive renovation of one of its facilities in Brazil, the company identified a strategic opportunity to modernize its corporate auditorium. The goal was to transform this space into a more modern, efficient, and functional environment, capable of supporting new dynamics in communication, collaboration, and internal events.

Business Challenge

The main challenge was to significantly improve the user experience when using the auditorium, turning it into a technology-enabled space that supports both in-person presentations and remote collaboration.

To achieve this, it was necessary to incorporate tools that offered ease of use, high-quality audiovisual performance, and efficient system management. The project also needed to ensure a consistent experience aligned with the technological standards already present in other rooms across the organization, facilitating user adoption and optimizing the use of the auditorium for various corporate activities.

Ricoh Solution

To address these challenges, Ricoh designed and implemented a comprehensive audiovisual technology solution aligned with best practices for corporate collaboration environments.

The project included the installation of a large-format digital signage system, delivering high-quality visuals ideal for presentations, events, and hybrid meetings. In addition, the company’s standard videoconferencing platform was integrated, ensuring a seamless experience for both in-person and remote meetings.

The solution also incorporated a professional audio system to ensure clear communication, along with a control and automation platform that simplifies auditorium operation and enables centralized management of all systems within the space. Additionally, a video distribution matrix was implemented to optimize content management and transmission throughout the auditorium.

Leveraging Ricoh’s expertise and consultative approach in Workplace Experience and collaboration spaces, it was possible to create an intuitive, reliable technological environment designed to meet today’s corporate communication needs.

Results

The auditorium modernization significantly improved the user experience and optimized how the space is utilized within the organization. Key benefits include:

  • Greater ease of use, thanks to integrated technology that simplifies audiovisual system operation.
  • Improved quality of presentations and meetings, delivering a clearer and more professional audiovisual experience.
  • Increased usage frequency, reflecting higher adoption among teams.
  • Efficient support for hybrid meetings, enabling seamless communication between in-person and remote participants.
  • Enhanced collaboration spaces, transforming the auditorium into a more modern, functional environment aligned with new ways of working.

This project demonstrates how the right technology can transform corporate spaces, delivering both operational improvements and enhanced user experiences.

Conclusion

The transformation of the auditorium is a clear example of how technology applied to workspaces can enhance communication and improve collaboration within organizations.

Partnering with Ricoh LATAM made it possible to design and implement a solution aligned with business needs, creating a modern, efficient environment ready for new ways of working and communicating.

Ricoh Latin America, and a Global Financial Services Leader  acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

Would you like to know more?

Leave us your information and one of our experts will contact you.

A Leading Shopping Center operator in Brazil creates an innovative cultural space with advanced technology

A Leading Shopping Center operator in Brazil creates an innovative cultural space with advanced technology

Prepared by Roney de Freitas, Go2Next

History and Context

One of the leading companies in Brazil’s shopping center sector, specializing in the design, development, management, and commercialization of shopping malls, outlets, and mixed-use real estate complexes. With a strong presence in the Brazilian market, the company stands out for creating spaces that integrate retail, entertainment, and experiences for its visitors.

Aligned with its vision of innovation and lifestyle, the company sought to go beyond the traditional shopping mall concept. The goal was to develop a cultural space capable of enhancing the visitor experience by connecting art, entertainment, and technology in a single environment.

This led to the creation of a theater, designed to become a meeting point for culture, innovation, and memorable experiences within the complex.

Business Challenge

The main challenge was to develop a modern theater that combined elegance, comfort, and state-of-the-art technology.

The new space needed to accommodate a wide variety of activities, from theatrical and musical performances to corporate events and cultural gatherings. In addition, it had to deliver an immersive experience for both artists and audiences, with professional-grade standards in sound, broadcasting, and automation.

The key to the project was creating a flexible, multipurpose environment capable of adapting to different event formats while maintaining a high-quality experience for attendees.

Go2Next Solution (A Ricoh LATAM Company)

To address this challenge, Ricoh LATAM implemented an advanced technological infrastructure integrating audio, video, and automation solutions.

The theater was equipped with a professional sound system, along with automation controllers and IP-based video transmission systems, enabling efficient and flexible event management.

The system also includes professional-grade microphones for auditoriums, ensuring high-fidelity audio capture for live performances, conferences, and shows.

Additionally, the venue’s acoustics were carefully designed to ensure an optimal sound experience, with precise reverberation control and effective isolation from external noise. This outcome was achieved through close collaboration among acoustic design, architecture, and construction specialists.

Results

The result is a space that combines technology, architecture, and aesthetics to deliver unique cultural experiences.

The theater has been established as a multipurpose, multisensory environment designed to engage audiences and expand the cultural offering within the complex.

Key benefits include:

  • Seating capacity for 258 people, with full infrastructure to ensure comfort and safety for all attendees.
  • High-quality acoustic experience, supported by carefully planned sound design.
  • Flexible and versatile space, adaptable to various event formats.
  • Enhanced cultural and experiential value for shopping center visitors.

Thanks to this initiative, the complex successfully created a space that goes beyond the traditional mall concept, positioning itself as a hub for art, entertainment, and lifestyle in the city of São Paulo.

Ricoh LATAM’s support as a technology partner helped bring this modern cultural space to life, combining high-level infrastructure, technological innovation, and an immersive experience for both artists and audiences.

In doing so, the organization not only expanded its value proposition within the commercial complex but also strengthened its positioning as a place where culture, entertainment, and technology come together to create memorable experiences.

Ricoh Latin America, and a Leading Shopping Center operator in Brazil acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

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Case Study: ConWaste

Case Study: ConWaste

Case prepared by Xavier Santana, Ricoh Puerto Rico

History and Context

ConWaste is a Puerto Rican company and a leader in solid waste management and environmental services. Its mission is to deliver environmental services and fleet maintenance with a focus on quality, innovation, and advanced technology, in harmony with the environment.

Business Challenge

Ricoh began its relationship with ConWaste in 2023, strengthening the partnership throughout 2024 and 2025. Recently, the company faced multiple operational challenges, including late collections, a high volume of documents (+8,000), slow billing processes, and inefficient document management. These issues significantly impacted billing speed and extended collection cycles.

Ricoh Solution

Ricoh implemented an end-to-end Service Ticket Digitization solution. This included automated data extraction (invoice, date, route, weight, truck, driver), creation of billing tables, workflows, a digital repository, training, full system configuration, and project management. Internal communication screens were also deployed across the company’s seven locations, along with a supplier portal with more than 300 users.

“Ricoh strives to understand the company’s challenges and the results its clients are aiming to achieve,” said Santos Conde, Vice President of Finance at ConWaste.

Results

As a result of this project, ConWaste achieved:

  • An 80% reduction in billing processing time (from 15 days to just 3).
  • Faster digitization and data extraction.
  • Accelerated billing cycles during the first week of each month and a significant reduction in collection times.
  • Improved key performance indicators: productivity, operational speed, compliance, and ROI.

“At Ricoh, the difference is that they work hand in hand with the client throughout the entire implementation and post-implementation process. It’s like working with a partner—you feel like family. Without hesitation, I would recommend companies embark on this digitalization journey with a partner like Ricoh, who understands the results their clients expect,” concluded Santos Conde.

Ricoh Latin America, and ConWaste acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

Would you like to know more?

Leave us your information and one of our experts will contact you.

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