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Case Study: NUC University

Case Study: NUC University

Prepared by Xavier Santana, Ricoh Puerto Rico

History and Context

NUC University is an educational institution with more than 30 years in the local market, accredited by MSCHE, offering technical programs, associate degrees, bachelor's degrees, and master's degrees. It has more than 20,000 students and 10,000 graduates. Its vision focuses on offering innovative modalities and educational excellence, positioning itself among the five best universities on the island.

Business Challenge

NUC faced high operational costs in printing, with the need to reduce total spending by 30%. The equipment fleet was oversized (315 units), requiring optimization. There was also a need to improve productivity, centralize processes, and ensure faculty acceptance of a new printing model. In addition, the goal was to offer free printing services to students as a retention and attraction mechanism.

"Part of our organizational and innovation culture is to provide the entire university community with an enhanced technological experience. Market conditions have changed, and we needed to ensure that our students and faculty had access to the best printing equipment and the most innovative technology on the market. We were motivated to start researching, and the company that offered to upgrade our classroom technology was Ricoh." Dr. Daliana Rivera, Vice President of Operations, NUC University, Puerto Rico.

Ricoh Solution

Ricoh completely redesigned NUC University's printing infrastructure with 193 Intelligent Multifunction Printers and 17 Production printers for high volumen printing with 5th color technology to expand customization and finishing capabilities. The solution included analysis and optimization of the 19 campuses, implementation of Streamline NX, comprehensive training for teachers, administrators, and students, and managed services.

“From the outset, the confidence they instilled in us with their product presentation, guarantees, and benefits was a key factor in choosing Ricoh as our partner for this project. In addition, the connection with our representative, Nersy, and our relationship with her is spectacular: trust, loyalty, and service. That relationship has continued to grow stronger thanks to the trust and transparency that exists when working with the services Ricoh offers us.” Added Dr. Daliana Rivera.

Results

Thanks to this project, NUC University achieved a 35% reduction in monthly printing costs and total operational savings of 30%. Its printing infrastructure was optimized with a 34% reduction in units, improving installed capacity by 25%. As if that weren't enough, this modernization of NUC University represented a 5% increase in enrollment associated with the free student printing service.

“If we need services, maintenance, or a replacement, they respond quickly. These were important factors, in addition to market stability, in our decision to consider them as our main supplier,” concludes Dr. Daliana Rivera.

Once again, Ricoh and NUC University are co-creating smart processes to continue delivering value to all their students and faculty through technological modernization. Learn how NUC University has modernized its classrooms with Ricoh's audiovisual technology and managed services for a unique collaborative experience between faculty and students. Watch the video of this amazing story of innovation HERE!

Ricoh Latin America, and NUC University acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

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Case Study: Olorin

Case Study: Olorin

Prepared by Karen De Los Santos, Ricoh Dominicana

History and Context

In an increasingly competitive and demanding chemical market, Olorin Industrial SRL was born with a clear vision: to become much more than a supplier, to transform itself into a strategic partner for the Dominican industry.

From the outset, the company understood that the chemical sector demands not only products, but comprehensive solutions. It therefore structured its business model around three fundamental pillars: the marketing of chemical raw materials, the supply of finished chemical products, and the provision of containers and packaging suitable for every industrial need.

However, what really made the difference was its focus on specialized technical advice. Olorin did not limit itself to selling; it decided to accompany its customers in optimizing processes, improving production efficiency, and selecting the right inputs. This combination of a diverse portfolio, technical knowledge, and a focus on added value in distribution allowed it to position itself as a relevant player in the Dominican chemical market.

Over time, Olorin Industrial SRL established itself as a reliable partner for manufacturing companies, laboratories, food industries, construction, and multiple productive sectors, supporting industrial growth in the Dominican Republic and projecting its influence throughout the region.

Business Challenge

Olorin Industrial SRL faces the challenge of remaining competitive in the chemical sector, differentiating itself beyond price through quality, technical advice, and personalized service. The company must also resolve operational limitations caused by a lack of adequate equipment, which delayed the delivery of materials and blocked the implementation of new projects. Optimizing the supply chain and strengthening operational capacity are key to ensuring efficiency, sustainable growth, and expansion.

Ricoh Solution

Ricoh's solution for chemical product labeling and packaging enabled Olorin Industrial SRL to optimize its printing processes, ensuring clear, durable labels that comply with industry safety regulations.

Ricoh showcased a comprehensive printing, labeling, packaging, and finishing solution that incorporated the Ricoh PRO C5400 high-volume production equipment with a die-cutting solution, expanding its production capacity and saving time in the customization of its packaging and products.

Results

Olorin Industrial SRL not only saved time, but also achieved:

  • Significant progress in optimizing the labeling and production process.
  • Significantly improved operational efficiency and quality.
  • Opened new opportunities for technological growth with a scalable solution.
  • Regulatory compliance, ensuring that the packaging of its chemical products meets industry standards.


In the manufacturing sector in the Dominican Republic, Olorín Industrial SRL is a benchmark for technological innovation that decided to rely on Ricoh's graphic communications solutions to achieve greater operational efficiency, with a comprehensive, tailor-made solution and services to maintain business continuity and the quality of its chemical products. Ricoh co-creates printing, packaging, and finishing processes with Olorin that translate into greater security and customization of its products to improve the customer experience.

Ricoh Latin America, and Olorin Industrial – RGC  acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

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Case Study: Intec

Case Study: Intec

Prepared by Karen De Los Santos, Ricoh Dominicana.

History and Context

Intec was founded in 1972 in the Dominican Republic with the aim of offering quality higher education and training, ethical professionals committed to society. It began with degrees in engineering and science, and over the years expanded its offerings to include business, law, humanities, and health. It established itself as an innovative university, with an emphasis on research, academic exchange, and social responsibility, and today stands out as one of the leading private institutions in the country.

Business Challenge

INTEC's main business challenge is to maintain educational quality and innovation while facing growing competition, transforming its digital model, ensuring financial sustainability, and responding to the needs of the labor market.

Ricoh Solution

Ricoh co-created an immersive learning experience with INTEC called the Advanced Immersive Learning Facility (Immersive Classrooms).

This initiative consisted of implementing advanced technological spaces designed to improve the teaching-learning experience through interactive and collaborative digital tools. The solution includes:

In a second phase, the project expands its scope with:

Results

The co-creation between Ricoh and INTEC of this immersive virtual education experience made it possible to create an environment aligned with the demands of today's education, eliminating the barrier of distance and ensuring a seamless experience between on-site and remote students.

In strategic terms, the initiative represented a key competitive advantage for INTEC, differentiating the institutional proposal, reinforcing its positioning as an innovative entity, and increasing its appeal to new students.

The immersive classrooms transformed the traditional teaching dynamic into a more interactive and participatory space, encouraging collaboration, participation, and the use of innovative methodologies. Likewise, teachers acquired tools that made their work more efficient, dynamic, and integrated with digital resources, strengthening academic quality and enhancing the learning experience.

At Ricoh, we continue to create unique educational experiences throughout Latin America, and in the Dominican Republic, the impact of this co-creation of smart and immersive classrooms with renowned higher education institutions such as INTEC is evident, with the sole purpose of generating more fluid and dynamic teaching experiences that continue to support deep learning and develop the skills of tomorrow.

Ricoh Latin America, and INTEC acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

Would you like to know more?

Leave us your information and one of our experts will contact you.

Case Study: Acciona Transmisión Peru SAC

Case Study: Acciona Transmisión Peru SAC

Prepared by Marisol Merino, Ricoh Peru.

History and Context

Acciona Transmisión Peru SAC is part of a group of companies linked to ACCIONA S.A., a subsidiary of the Spanish multinational ACCIONA, with extensive experience in developing and managing energy infrastructure projects in the country.

With a solid operational presence in Peru, Acciona Transmisión Peru SAC has experience in managing more than 1,700 km of transmission lines and multiple electrical substations, operating under high technical and safety standards.

Its mission, aligned with that of its parent company, is to ensure the safe and efficient operation of critical electrical transmission infrastructure, contributing to the sustainable development of the energy system and the reliable supply of industries and communities in the country.

Business Challenge

Faced with the adoption of a hybrid working model, Acciona Transmisión Peru SAC set out to modernize its document and print management, aligning itself with the new operational dynamics of its teams. The company required a solution that would allow remote printing without compromising confidentiality or control of information.

One of the main challenges was related to information security. The company needed to ensure that no equipment was exposed or out of control, guaranteeing that only authorized users could access the devices and release print jobs.

In addition, the IT department faced a high operational burden associated with user and equipment management. Manual access management, individual installation of print queues, and the lack of centralized visibility into device status created inefficiencies and risks in daily operations.

In this context, the company needed a comprehensive platform that would allow it to centralize management, automate processes, strengthen security, and improve operational efficiency, supporting its growth and hybrid work model.

Ricoh Solution

To meet the needs of Acciona Transmisión Peru SAC, Ricoh implemented a comprehensive solution that combined state-of-the-art multifunctional equipment with advanced management, reporting, and auditing software tools.

This solution was enhanced with the implementation of Ricoh CloudStream, a cloud-based management software that centralized the administration of the printing environment, strengthened document security through access control integrated with Active Directory, and ensured that user permissions were automatically updated in the event of new hires, departures, or personnel changes. The platform also incorporated authentication, information encryption, and detailed auditing of usage by user and area, operating 100% online without the need for local servers.

Results

The implementation of Ricoh's solutions led to significant improvements in Acciona Transmisión Peru SAC's operations and working environment:

  • Reduction in IT operational effort through automation and centralized management, reducing administrative burden and improving control and management of the printing environment, without requiring local infrastructure.
  • Strengthened information security and enabled hybrid working through authentication, encryption, and continuous auditing, aligned with the company's ISO standards, provided a secure, driverless printing experience from any location.

Ricoh and Acciona Transmisión Peru SAC co-create a smart printing infrastructure that demonstrates how our solutions and services support information protection, strengthen access control, and optimize the efficiency of the printing environment, providing a more fluid, secure, and consistent experience for their employees.

Ricoh Latin America, and Acciona Transmisión Peru SAC acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

Would you like to know more?

Leave us your information and one of our experts will contact you.

Case Study: Group Eulen

Case Study: Grupo Eulen

Case prepared by Marisol Merino, Ricoh Peru

History and Context

GROUP EULEN Peru, a subsidiary of the Spanish EULEN Group with over 60 years of global experience, began operations in the country in 2002 and has since established itself as one of the leading providers of general services and outsourcing. With over 7,500 employees nationwide, the company provides a comprehensive portfolio of services that includes general services, security, cleaning, maintenance, human resources, and more.

In the south of the country, EULEN has grown 74% in the last three years, excelling in industrial cleaning and security services. This performance reinforces its ability to adapt to each sector and consolidate its position as a strategic partner for major industries.

Business Challenge

In Peru, the company faced three major strategic challenges that impacted its daily operations. The first was related to document management, marked by a high volume of physical files awaiting digitization and archiving, which made it difficult to organize and access information in a timely manner. Likewise, its printing fleet showed limitations due to delays in service and supply of consumables by its previous supplier, which compromised operational continuity and generated overload in administrative areas.

At the same time, the IT support area was unable to meet the technical demands of users distributed across different locations, highlighting the need for a more comprehensive, efficient, and scalable model.

In addition, they sought to strengthen their sustainability strategy by incorporating practices that would contribute to reducing paper consumption and electronic recycling.

Ricoh Solution

Ricoh Peru designed a comprehensive solution aimed at strengthening the EULEN Group's technological infrastructure. Ricoh Smart Multifunction Devices and state-of-the-art scanners were implemented, along with process automation through Ricoh Smart Flow Professional (DocuWare), which made it possible to digitize document reception, validate their authenticity, organize them efficiently, provide real-time traceability, and store them in a secure digital archive.

In addition, a solution was incorporated that improves print management, allowing centralized administration of the equipment fleet, establishing usage policies, controlling print volumes, and ensuring more efficient resource consumption, optimizing operations, and reinforcing sustainability.

In response to IT infrastructure challenges, efficiency was increased with device management services using Ricoh Device as a Service (DaaS), which included specialized technical support, provision of computer equipment, and a single point of contact to meet the technology needs of the area in a scalable manner.

The initiative also included the Green Office program, with actions to recycle paper and electronic items.

Results (Benefits of the customer)

The implementation of Ricoh's solutions led to significant improvements in the EULEN Group's operations and working environment:

Optimization of document management: Digitization has eliminated the need for physical documents, reducing processing times and improving the traceability of information.

Increased productivity of employees, positively impacting the company's ROI.

Enhanced sustainability: Implementation of the Green Office program for recycling paper and electronics, aligning operations with CSR objectives.

The Eulen Group and Ricoh co-created a smart workspace that generates more efficient processes and positive experiences for employees, resulting in business growth and continuity.

Ricoh Latin America, and Group Eulen acted together in support of the United Nations Sustainable Development Goals for a better future:

Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

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Ricoh named a Leader for the third time in Worldwide High-Speed Inkjet by IDC MarketScape

Ricoh named a Leader for the third time in Worldwide High-Speed Inkjet by IDC MarketScape

TOKYO, March 03, 2026 – Ricoh today announced it has been positioned for the third time to the Leaders Category in the IDC MarketScape: Worldwide High-Speed Inkjet 2025 Vendor Assessment.*

According to the report, “Ricoh has global reach with proven reliability, strong technical service, and consistent investment in innovation — pushing advances in printhead accuracy, job automation, and sustainability features.” The report went on to say, “Ricoh has a strong complementary portfolio of toner-based presses.”

“We were delighted be recognized as a Leader in the IDC MarketScape,” said Koji Miyao, President, Ricoh Graphic Communications & Senior Corporate Officer, Ricoh Company, Ltd. “We are focused on enabling clients to best position their operations to successfully manage the developing print production landscape. Our services, solutions, and own-developed technologies are expertly shaped for each operation in response to their individual needs. We collaborate and Co-innovate every step of the way to support clients as they evolve their operations, expand their services, and grow their business.”

Said Tim Greene, Research Director at IDC, “Ricoh is a Leader in the IDC MarketScape for WW High Speed Inkjet as the company combines innovation, performance, and execution, and supports customers in their high speed inkjet initiatives. Ricoh is very strong in some of the key areas that customers are looking for in a partnership such as equipment capabilities from advanced print head and drying technologies to service and support.”

* IDC #US52990625, December 2025.

| About IDC MarketScape |

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market.

IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

Ricoh at ISE 2026: Shaping the Workplace of Tomorrow

Ricoh at ISE 2026: Shaping the Workplace of Tomorrow

Ricoh will exhibit at ISE 2026 (Integrated Systems Europe 2026), held in Barcelona, Spain, from February 3 to 6, 2026. ISE is the world’s leading event for systems integration and the audiovisual industry, acting as a global platform where technology innovators shape the future of workplace and collaboration experiences.

At ISE 2026, Ricoh showcases how it brings together IoT, AI, and workplace technology to create more collaborative and intelligent environments. Visitors will be able to see how Ricoh integrates with strategic global brands such as LG, NEAT, Logitech, and Microsoft, leveraging Microsoft Teams and AI-driven innovations. Ricoh aims to deliver a unified workplace experience by providing real-time insights across devices, locations and interfaces.

Highlights of the Ricoh Exhibit

  • Live Demos

Cutting-edge IoT, AV and workplace management tools dedicated to wellbeing and sustainability

  • New Innovations

Latest technology for meeting rooms, energy monitoring, issue, visitor and IoT management, smart lockers, print as a service and more

  • Networking Zone

Engage with our specialists on tailored solutions for your organization

As Ricoh continues its transformation into a digital services company, Workplace Experience (WE) has been identified as one of its key strategic growth areas. Within the Workplace Experience domain—which includes communications and collaboration services—Ricoh offers solutions that enable seamless collaboration across offices and hybrid environments, helping people work more creatively. Through collaboration with partner companies, Ricoh delivers an integrated portfolio of hardware, software, and managed services, enabling customers to reduce operational complexity, focus on value−creating work, and drive organizational growth.

For more information visit

Shaping the Workplace of Tomorrow with Ricoh at ISE 2026

With the acquisition of ValueTech in Chile, Ricoh LATAM strengthens its position as a strategic partner in the creation of smart workplaces

With the acquisition of ValueTech in Chile, Ricoh LATAM strengthens its position as a strategic partner in the creation of smart workplaces

Weston, February 12, 2026 – Today, Ricoh LATAM, a leading provider of workplace technology services, announced the acquisition of ValueTech, a company with more than two decades of experience in digitalization and automation technologies for processes, workflows and document management; recognized for its consultative approach and advanced solutions for highly regulated industries such as insurance, healthcare, financial services, pension funds and telecommunications.

Founded in 2001 by a team of civil engineers with extensive business experience, ValueTech has strategically expanded its traditional portfolio to include artificial intelligence technologies, forensic document auditing, data protection and predictive analytics. These capabilities help improve the efficiency and security of document- and information-intensive processes, reduce operational risks, ensure regulatory compliance and enhance end-to-end process traceability.

This acquisition reinforces Ricoh LATAM’s strategy to become a key enabler of workplace transformation across the region, adding experts and solutions to its services portfolio to deliver technological experience that drives productivity, security and efficiency, while improving both customer and employee experiences.

“The incorporation of ValueTech to our team is a key step in continuing to expand our presence in Latin America. Their expertise in intelligent process automation and document and information management complements our offer and allows us to more deeply address the needs of regulated industries, where security, compliance and traceability are critical. We are very proud to welcome this highly experienced and specialized team,” said Diego Imperio, President & CEO of Ricoh LATAM.

With this integration, Ricoh LATAM will expand its value proposition with capabilities that include:

  • Intelligent automation and document management: Solutions based on BPM, RPA, ECM, IDP and real-time analytics.
  • Innovation with Artificial Intelligence: Ethical and strategic application of AI for process automation, predictive analytics and experience personalization.
  • Specialized consulting and tailored solutions: Implementations aligned with strategic objectives, ensuring efficiency, compliance and return on investment.
  • Managed services and scalability: Business models that enable progressive expansion within organizations, generating synergies and long-term relationships.
  • Cybersecurity and digital traceability: Robust and secure architectures for hybrid and multicloud environments, certified under international standards (ISO 9001 and ISO 27001).

“Our commitment has always been to accompany our clients on their digital transformation journey, building strong and lasting relationships based on a deep understanding of their challenges. We have achieved this with the support of world-class technology partners and by building a specialized team that fosters a culture of excellence, collaboration and communication.

Our solutions combine deep industry knowledge with advanced technological capabilities, such as artificial intelligence applied to document- and information-intensive processes. Joining Ricoh LATAM represents a very important strategic step for us, as we share a common vision focused on innovation, continuous improvement and customer centricity. This integration will allow us to scale our capabilities and extend our reach to organizations across Latin America,” said Hernán Ballacey, founding partner of ValueTech.

This milestone reaffirms Ricoh LATAM’s commitment to the continuous evolution of its portfolio and talent, consolidating its position as a strategic partner for the creation of intelligent workplaces throughout the region.

RICOH CloudStream completes SOC 2 Type II audit, reinforcing security and compliance for global customers

RICOH CloudStream completes SOC 2 Type II audit, reinforcing security and compliance for global customers

TOKYO, January 23, 2026 – Ricoh announced today that its cloud-based service, RICOH CloudStream, has successfully completed the Service Organization Controls 2 (SOC 2) Type II audit. This audit confirms that RICOH CloudStream’s controls were effectively designed and consistently operated over a defined examination period, demonstrating Ricoh’s ongoing commitment to secure and compliant cloud operations.

www.ricoh-americalatina.com

SOC 2, an auditing framework developed by the American Institute of Certified Public Accountants (AICPA), evaluates how effectively a service organization protects customer data based on five Trust Services Criteria: security, availability, processing integrity, confidentiality and privacy. This audit focused on the Security category. As organizations accelerate digital transformation and migrate critical workflows to the cloud, ensuring robust data protection and compliance has become a top priority. The SOC 2 audit provides independent validation that RICOH CloudStream upholds strong security governance and aligns with globally recognized standards.

“Completing the SOC 2 Type II audit validates our efforts to deliver secure and compliant digital services for customers around the world”, said Taro Takamatsu, General Manager of Digital Services Business Division at Ricoh Company, Ltd. “We are proud to now offer RICOH CloudStream with renewed confidence empowering organizations to modernize their print and device infrastructure.”

RICOH CloudStream is a secure, cloud-based, multi-vendor print, scan, and device management solution designed to simplify IT operations, reduce costs, and support seamless hybrid work. The SOC 2 report offers customers — including those in highly regulated industries — assurance that RICOH CloudStream’s controls are effectively designed and consistently operated. As a digital services company, Ricoh will continue to reinforce information security, align with international standards and deliver trusted solutions that enable reliable and efficient business operations.



The SOC 2 Type II report is available upon request.

For more information, please visit the RICOH CloudStream Trust Center

https://cloudstream.trust.ricoh.com/

Ricoh named in the 2026 Global 100 Most Sustainable Corporations by Corporate Knights

Ricoh named in the 2026 Global 100 Most Sustainable Corporations by Corporate Knights

TOKYO, January 21, 2026 — Ricoh announced today that it has once again been named one of the 2026 Global 100 Most Sustainable Corporations — marking the 14th time the company has received this recognition.

In the 2026 Global 100 assessment, Ricoh achieved the following rankings:

  • 19th among 1,043 companies in the Information Technology Sector
  • 3rd within the Computers and peripherals manufacturing Peer Group

www.ricoh-americalatina.com

The Global 100 is an annual ranking published by Corporate Knights Inc., a leading sustainable-economy media and research organization. Based on publicly disclosed data from 8,231 companies with annual revenues of more than US$1 billion, the ranking evaluates companies using three equally weighted performance indicators — sustainable revenue, sustainable investment and sustainable revenue growth — with additional adjustments for penalties and executive compensation linked to sustainability performance. Results are announced during the World Economic Forum Annual Meeting in Davos, Switzerland.

Mikako Suzuki, Corporate Officer in charge of ESG and Risk Management at Ricoh Company, Ltd., said, “The Ricoh Group is advancing its sustainability initiatives by aligning ESG with business growth. We are honored to be recognized once again as a Global 100 company. This recognition reflects high evaluations of our continued efforts to expand sales of sustainable products and services, as well as investments in sustainability, including upgrades to energy-efficient facilities. Looking ahead, we will continue to work with our stakeholders to accelerate efforts toward realizing a sustainable society through business activities.”

Ricoh’s approach to sustainability is to pursue a sustainable society through a Three Ps Balance — Prosperity (economic), People (society) and Planet (environment). To realize this vision, Ricoh has identified seven material issues in two focus areas — “Resolving social issues through business” and “Robust management infrastructure” — and has set 16 ESG targets linked to these issues. In 2020, Ricoh positioned ESG initiatives as future financial targets — one of the dual companywide management targets along with regular financial goals. Since then, ESG indicators have been incorporated into Ricoh’s executive compensation.

Related information

[Corporate Knights] 2026 Global 100

[Ricoh] Three Ps Balance

[Ricoh] Materiality for the Ricoh Group

[Ricoh] Group’s commitment and recognition

Ricoh LATAM opens new office and Ricoh Innovation Lounge in El Salvador, consolidating its technological leadership in Central America

Ricoh LATAM opens new office and Ricoh Innovation Lounge in El Salvador, consolidating its technological leadership in Central America

Weston, January 20, 2026 – Ricoh LATAM, a leading provider of workplace technology services, has announced the opening of its new office in San Salvador, El Salvador. This move reaffirms the company's commitment to business development and digital transformation in the country. Spanning more than 680 square meters and representing an investment of approximately $1 million, this new space reimagines the traditional office concept, offering an immersive experience that embodies Ricoh's commitment to creating smart workplaces that transform businesses through technology services.

The new headquarters and its Ricoh Innovation Lounge demonstrate the ability of technology to connect people and processes in face-to-face, virtual, or hybrid settings, promoting collaboration and productivity. Since its inception, Ricoh has recognized that technology is most effective when it empowers people.

This is why this office and seven others in Latin America are much more than workplaces; they are smart ecosystems where connectivity, automation, and document management converge. These ecosystems provide people with a positive technological experience, which has become essential for the adoption of technology, driving efficiency and business growth.

"The opening of our new office in Millenium Plaza is a strategic step to accompany Salvadoran companies on their journey toward a new level of competitiveness. Today, success depends not only on human talent but also on the convergence of people, technology, and intelligence. We call this integration the technological experience, and it is the core of our value proposition in the country," said Nelson Morales, Country Manager of Ricoh El Salvador.

With the opening of this office in El Salvador, where Ricoh LATAM has operated continuously for over 30 years, the company reinforces its regional coverage and consolidates its position as a leader in workplace transformation in Latin America. The new office offers customers and employees a tangible experience of innovation.

"I am convinced that technological expertise elevates the quality of the work environment. A good place to work is measured not only by physical space but also by the tools that enable people to be more productive, creative, and connected. That is one of the pillars of our portfolio, and we demonstrate it in every new office," emphasized Diego Imperio, President & CEO of Ricoh LATAM.

Ricoh named to CDP’s double A List for the third consecutive year

Ricoh named to CDP’s double A List for the third consecutive year


TOKYO, January 09, 2026 – Ricoh today announced that its global leadership in corporate transparency and performance on climate change and water security disclosure have been recognized by CDP, a global environmental non-profit organization, securing a place on its 2025 A list. This marks Ricoh's sixth consecutive year on CDP’s climate change A list and its third consecutive year on the water security A list.

www.ricoh-americalatina.com

In the area of climate change, to realize a zero-carbon society, Ricoh aims to reduce greenhouse gas (GHG) emissions from its own operations by 63% (Scope 1, 2) and to achieve a 40% reduction in GHG emissions in the supply chain, covering procurement, transportation and product use (Scope 3), by 2030 compared with 2015 levels. These targets have been validated by the Science Based Targets initiative (SBTi) as 1.5°C-aligned. In addition to its internal efforts, Ricoh conducts supplier briefing sessions and encourages key suppliers to set medium- to long-term GHG reduction targets. The company has also set a goal of sourcing 100% renewable electricity for its operations by 2040 and is actively introducing renewable energy sources with high additionality.


In the 2025 assessment, CDP highlighted Ricoh’s improved disclosure of Scope 3 emissions and its proactive engagement in public policy, demonstrating transparency and social leadership across the value chain.

In the area of water security, Ricoh promotes the effective use of water resources to realize a circular economy. Under its water stewardship policy, the company sets targets to reduce total water withdrawals year on year and is working across its global operations to reduce water consumption.

In the 2025 assessment, CDP cited Ricoh’s disclosure of water-related risks and opportunities and its efforts to ensure the sustainable management of water resources.

“Since 1998, we have advanced environmental management initiatives that simultaneously pursue environmental conservation and profit generation,” said Mikako Suzuki, corporate officer in charge of ESG and risk management at Ricoh Company, Ltd. “We are furthering sustainability initiatives by aligning ESG with business growth. This year’s recognition reflects global acknowledgment of our efforts in decarbonization and resource circulation. In particular, the assessment recognized our progress in Scope 3 emissions disclosure and enhanced transparency regarding water-related risks and opportunities. We will continue working with stakeholders to further accelerate initiatives that contribute to realizing a sustainable society through our business activities.”

In 2025, Ricoh released the Ricoh Group Sustainability Report 2025, which outlines its policies, strategies, initiatives and performance across its ESG strategy, environmental areas including climate change, resource circulation, pollution prevention and biodiversity conservation, as well as human rights. Particularly, Ricoh provides climate change and biodiversity disclosures aligned with the Task Force on Climate-related Financial Disclosures (TCFD) and the Task Force on Nature-related Financial Disclosures (TNFD) frameworks to ensure transparency for stakeholders.

Ricoh is committed to promoting decarbonization and resource circulation across its entire value chain in collaboration with business partners and customers.

About CDP

CDP is a global non-profit that runs the world’s only independent environmental disclosure system. In 2024, more than 24,800 companies and over 1,000 cities, states and regions disclosed environmental information through CDP’s questionnaires. Financial institutions representing more than a quarter of the world’s institutional assets use CDP data to help inform investment and lending decisions.

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Ricoh recognized as a Top 5 global AV Integrator in SCN Top 50 Systems Integrators 2025

Ricoh recognized as a Top 5 global AV Integrator in SCN Top 50 Systems Integrators 2025

TOKYO, December 18, 2025 – Ricoh has been recognized as one of the world’s leading Audio Visual (AV) integrators by Systems Contractor News (SCN), ranking fourth in the SCN Top 50 Systems Integrators 2025 list. This marks the third consecutive year that Ricoh has been listed among the Top 5, reaffirming its sustained growth and leadership in the global AV integrator market.

The list provides an annual snapshot of the AV industry, highlighting top companies that deliver solutions across diverse vertical markets worldwide. The ranking is based on the previous year's sales and expected revenue from enterprise AV systems installations in the current year. Ricoh’s continued presence in the Top 5 reflects its strategic investments and partnerships aimed at meeting the growing demand for advanced AV and collaboration solutions.

With the professional audiovisual (Pro AV) market projected to grow significantly in the coming years, Ricoh has invested to strengthen its capabilities through acquisitions of leading AV integration firms, including Cenero (US), DataVision, Pure AV, AVC (EMEA), Videocorp and Go2neXt (Latin America). In addition to these acquisitions, Ricoh has expanded its ecosystem through strategic partnerships with global technology providers such as LG and Logitech. Most recently, Ricoh announced a strategic partnership with Neat, a global innovator in video collaboration devices, to deliver enhanced meeting experiences and hybrid work solutions for organizations worldwide. This strategic alliance further reinforces Ricoh’s expertise in AV managed services (AVMS), a core component of its Workplace Experience business.

As a global workplace services provider, Ricoh delivers consistent services that support the new ways people work. Within the Workplace Experience domain—which includes communications and collaboration services—Ricoh offers solutions that enable seamless collaboration across offices and hybrid environments, helping people work more creatively. Through an integrated portfolio of hardware, software, and managed services, Ricoh allows customers to reduce operational complexity, focus on value-creating work, and drive organizational growth.

“Achieving a Top 5 ranking in the SCN Top 50 for the third consecutive year reflects Ricoh’s continued leadership in the global AV integration market,” said Masaya Takahashi, General Manager, Workplace Business Center, RICOH Digital Services Business Unit, Ricoh Company, Ltd. “As workstyles continue to diversify, organizations need partners that deliver consistent, intuitive, and scalable workplace experiences. By strengthening AV managed services and expanding our ecosystem of strategic partners, we are creating environments where collaboration is effortless and decisions move faster. As a workplace services provider, Ricoh will continue to deliver integrated digital solutions that optimize office space and facility management, elevate the workplace experience, and enable people to achieve fulfillment through work.”

Related Information

SCN Top 50 Systems Integrators 2025

SCN Top 50 Systems Integrators 2025 List

Ricoh and Neat announce global partnership to enhance workplace collaboration

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