Enjoy an exceptional experience.
In today’s hybrid workspace, it is essential for the company that all meeting spaces function properly whenever needed. Delays in meetings and technical issues during video calls can significantly impact team productivity.
Audiovisual solutions that achieve unified collaboration, consistency, and quality of audio and video in videoconferences make all the difference.
That’s why Ricoh has prepared Ricoh AV Managed Services, a managed services ecosystem for audiovisual rooms designed to ensure that all the technology in your smart rooms is always operational.
We collaborate and connect with your team on-site and remote without interruptions.
Ricoh AV Managed Services
We provide both on-site and remote technical support for your audio and video tools, as well as for your users, to ensure the constant functioning of your Ricoh videoconferencing rooms. Our dedicated team of experts offers comprehensive support and maintenance, ensuring that your technology remains up-to-date and operates smoothly, so communication and productivity never stop.
On-Site Technical Support Services
Trust our team of certified specialists to ensure the optimal functioning of your audiovisual rooms. We provide comprehensive technical support through a wide range of services, including:
- Implementation
- Consulting services
- Reactive conference support
- Certified professional technical support"
Remote Support Services
Our team of remote support experts is available to provide you with immediate assistance with any incidents related to your devices or software. We offer a wide range of services to help you keep your technology running smoothly, including:
- Contact Center
- Remote user support
- Monitoring
- Support
With Ricoh AV Managed Services, you can achieve:
- Reduce complexity.
- Consolidate services with a single expert provider.
- Global and local presence.
- Reduce costs and improve return on investment.
- Analyze and understand room performance and usage based on data
A11 Altavoz para audio conferenciasCasos de Éxito
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