Ricoh LATAM Inaugurates Offices and RIL (Ricoh Innovation Lounge) in Santo Domingo: A Glimpse into the Future of Work

Ricoh LATAM Inaugurates Offices and RIL (Ricoh Innovation Lounge) in Santo Domingo: A Glimpse into the Future of Work

Ricoh LATAM inaugurates its new offices and Ricoh Innovation Lounge (RIL) in Santo Domingo, offering an immersive experience that showcases the future of smart, connected workplaces in Latin America.


Santo Domingo, December 2, 2025 – Ricoh LATAM, a leading provider of technological services for workplaces with more than 89 years of global innovation, marks a new milestone in the Dominican Republic with the opening of its new offices in the capital. This nearly 1,000-square-meter, not only redefines the concept of the office, but also offers an immersive experience that anticipates what the work environments of the future will look like, a vision that is already a reality in Latin America and on which Ricoh’s portfolio is framed.

An ecosystem that transforms businesses

Since its beginnings, Ricoh LATAM has been clear that technology only makes sense when it empowers people. That is why its new offices—part of a network of more than seven renovated spaces in different countries across the region—are much more than workplaces: they are environments where productivity, connectivity, and intelligence converge. Ricoh Dominicana’s new offices open their doors with the intention that both its 80 employees and its customers can experience Ricoh’s value-proposal ecosystem.

The space is designed to address challenges such as flexibility, agility, and mobility, without compromising business continuity. The offices integrate intelligent solutions for printing, electronic security, graphic communications, automation tools, digitization, and document management that optimize processes in any industry.

“We want every person to feel empowered to transform the way they work through technology, and for that, they must be in spaces that facilitate learning, adoption, and implementation of technology. These offices are the materialization of that: an intelligent space where people feel comfortable being enablers of transformation”, says Ismael Castillo, Country Manager of Ricoh Dominicana.

Innovation and co-creation: the engine of transformation

The new Ricoh Innovation Lounge (RIL), located within the office, is the epicenter of co-creation. It is a space where customers not only get to know the technology, but also design ecosystems of technology services adapted to their needs, accelerating their digital adoption and strengthening their competitiveness.

“Our goal is to positively transform companies in Latin America through technology services, and we ourselves must be an example of that transformation. That is what we have been doing throughout the region, not only with our offices, but also with our Ricoh Innovation Lounges. The workplaces of the future are already here, and they are connected, efficient, scalable spaces with access to real-time data—intelligent technological ecosystems that put people at the center”, comments Diego Imperio, President and CEO, Ricoh LATAM.

Ricoh LATAM’s presence and commitment to Latin America

With this opening, Ricoh LATAM not only reinforces its presence in the Dominican Republic, where it has supported business evolution for more than three decades, but also consolidates its leadership in Latin America as a catalyst for transformation. The commitment is clear: to drive productivity and competitiveness for companies in all sectors through technological services that optimize processes, automate operations, and elevate the experience in the workplaces of today and the future.

About Ricoh

Ricoh is a leading provider of integrated digital services and print and imaging solutions designed to support digital transformation of workplaces, workspaces and optimize business performance.

Headquartered in Tokyo, Ricoh's global operation reaches customers in approximately 200 countries and regions, supported by cultivated knowledge, technologies, and organizational capabilities nurtured over its 85-year history. In the financial year ended March 2025, Ricoh Group had worldwide sales of 2,527 billion yen (approx. 16.8 billion USD).

It is Ricoh's mission and vision to empower individuals to find Fulfillment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.

For further information, please visit https://www.ricoh-americalatina.com/en