Ricoh joins the Japan Center for Engagement and Remedy on Business and Human Rights as a regular member

Strengthening its response to human rights issues through JaCER's Engagement and Remedy Platform

Tokyo, October 23rd, 2024 - Ricoh announced today it has joined the Japan Center for Engagement and Remedy on Business and Human Rights (JaCER), an incorporated association in Japan, as a regular member. This not only allows Ricoh's various external stakeholders to anonymously report human rights grievances towards the company in English or Japanese through JaCER's Engagement and Remedy Platform, a non-judicial platform in compliance with the United Nations' Guiding Principles on Business and Human Rights but also enhances Ricoh's response to human rights issues.

The Ricoh Group Human Rights Policy declares that Ricoh provides all stakeholders with a comprehensive whistleblowing system and grievance mechanism that enables the reporting of human rights concerns without fear of retaliation. In the past, Ricoh has been promoting initiatives to prevent and mitigate human rights violations by establishing a whistleblowing system, a supplier hotline, and other measures.

Moving forward, JaCER's Engagement and Remedy Platform and its expert support will be utilized, in addition to Ricoh's reporting system for external stakeholders, for Ricoh to respond appropriately to human rights complaints from a wider range of stakeholders, while improving legitimacy and transparency.

About Ricoh

Ricoh is a global integrator in workplace transformation, operating in approximately 200 countries and regions and headquartered in Tokyo. Supporting customers’ value creation, Ricoh offers workplace services and solutions that empower organizations to work smarter through advanced technologies—including AI— together with long-standing expertise rooted in printing. Ricoh also operates commercial and industrial printing businesses and delivers new solutions leveraging inkjet technology. In the financial year ended March 2026, Ricoh Group had worldwide sales of 2,608 billion yen (approx. 16.4 billion USD).

For 90 years since our founding, Ricoh has upheld its mission and vision of empowering individuals to find Fulfillment through Work—and that commitment continues today. By understanding and transforming how people work, we unleash their potential and creativity to realize a sustainable future.

For further information, please visit www.ricoh.com