Ricoh Mexicana drives health 4.0 in Mexico through innovative technologies

Mexico City, March 28, 2019 - In the healthcare sector, data is of fundamental and strategic importance for patient care. A person generates approximately 300 books of medical information in his or her lifetime. In addition, 80% of the data is invisible to current systems because it is not structured. Faced with these challenges, Ricoh Mexicana presents its Healthcare division that integrates cutting-edge technologies and solutions so that institutions in the sector can significantly improve the experience of their patients, as well as comply with government requirements more efficiently and securely.

As a reference, in Mexico, healthcare systems are striving to reach new levels of collaborative care. In a recent survey of industry decision-makers, 43% of respondents1 listed interoperability as a top 10 priority, and another 30% listed it as a top priority.At Ricoh Healthcare, we focus on providing institutions with consulting and tailored solutions so they can seamlessly capture, transform and manage data, efficiently routing information to the right place at the right time with high security. This undoubtedly helps improve the overall quality of care, which is the ultimate goal of the patient experience. In addition, as organizations strive for better communication and efficiency, it will become even more important to find new ways to collaborate. To achieve this, it is essential to implement new solutions with advanced technology such as cognitive, which already allow healthcare professionals to access the information they need to do their jobs effectively," explained Bill Garcia, Vertical Director of Healthcare at Ricoh Latin America.
Ricoh Healthcare Division's end-to-end solutions automate and optimize the

internal processes and expertise in these areas of the organizations.:

1) Doctors and healthcare providers improving the quality of care: Familiarizing themselves with patients' medical records, recording consultation details and filling out bureaucratic forms are some of the tasks that take up too much of doctors' time and deprive them of spending more time on patient care. Ricoh technologies facilitate collaboration and allow doctors to spend more time on patient care, which means more patients per day and consequently more revenue for the doctor and the institution.

2) Managers manage greater efficiency: Aside from the smooth day-to-day running of the facility and maintaining the overall operational efficiency of the staff, managers of a healthcare business must be concerned with making long-term strategic decisions, including the provider's reputation in the community and quality of services and care.

3) Patients experience higher quality care: The patient's journey through the healthcare facility can be painful in terms of scheduling tests and consultations, long wait times in waiting rooms and for diagnoses, understanding billing statements, or insurance claims. Ricoh provides the provider with the technology and processes needed to significantly improve their patients' experience by automating and digitizing processes. From the moment they contact their provider, their journey can be fully automated for a better experience and satisfaction with the level of care provided by the institution.

"At Ricoh we are dedicated to the mission of providing patients, our customers' customers, with a significantly improved experience. At this launch event of our division we showcased our high technological capabilities to accompany and drive digital transformation in a rapidly evolving sector to increase efficiency and response time. That is the purpose of the Solutions created to fulfill our value proposition to Mexican institutions and companies," García concluded.

1 7 HealthLeaders Buzz Survey - julio de 2017