Ricoh and Lenovo together to accelerate digital transformation with cutting-edge technology

Santiago de Chile, March 28th, 2022 - As technology enablers, Ricoh Chile and Lenovo Chile further strengthen their ties to provide a solid value proposition with innovative IT solutions to drive the digital transformation of companies in all sectors of the country. In this way, organizations will be able to rely on the knowledge, experience, and global-class technological base of both companies to strengthen their processes and innovate at an accelerated pace to keep a workforce that is always connected, productive, and capable of collaborating intelligently and efficiently, in line with new trends in the growth of new hybrid and remote working models.

This alliance began in 2021, and Ricoh has already been named Lenovo's Platinum Partner in the country. In addition, Ricoh Chile is now also Lenovo's Technical Service Assistance Center (CAS) in Chile, enabling it to provide technical support for equipment under warranty, as well as direct and timely service to any company with Lenovo equipment. These milestones confirm the excellent synergy of both companies, which share the vision of helping companies innovate in their digital workspaces.

In this context, Ricoh and Lenovo offer a value proposition that includes the following for companies in the country:

• Devices: Laptops, Desktops, All in One, tablets and accessories.
• Technology management solutions: Ivantti, Aranda, Absolute, ThinkUem.
• Solutions for data centers: servers and storage.
• Fully equipped videoconferencing rooms, ready to use.
• Technical Service Support Center (CAS).

“Today we are experiencing a digital revolution at all levels, driven by technologies that offer companies the ability to grow, innovate, and provide new and better services to their customers. Digital transformation is redefining the future of economies, industries, and societies as we know them. We are very honored to announce this strategic alliance with Lenovo and that they have chosen us as their great allies to support the country's companies on their journey of digital transformation,” said Patricio Fernández, Commercial Director of Ricoh Chile.

“With Ricoh we have formed a strategic commercial relationship at a regional level, which makes us very excited because together we can cover an even more diverse portfolio of clients, allowing us to bring Lenovo's comprehensive services to different and more industries. Our commercial focus has always been on the distribution channels, so the recent mention as a Ricoh Platinum Partner is the consolidation of our close and successful partnership relationship,” said Mauricio Muñoz, SME Manager of Lenovo Chile.