Ricoh empowers smart workspaces that help your business grow.
@Remote is a cloud-based remote management system that automatically manages critical information about your print fleet.
Simplify maintenance, anticipate issues, and free your team from manual, repetitive tasks so you can focus on what truly drives your business forward. Simply choose a Ricoh printer or multifunction printer compatible with @Remote and connect it to the cloud service to start taking advantage of these benefits.
How it works:
Automatic monitoring
The system tracks your devices' usage in real time, with no need for manual meter readings.
Smart alerts
When it detects a maintenance need or supplies replenishment, @Remote sends automatic alerts to your service provider or directly to you.
Remote updates
Firmware is updated in seconds, directly from the cloud, with no manual intervention on each device.
Benefits
Proactive
maintenance
Automatic alerts that prevent unexpected downtime and speed up technical support.
Effortless supplies
replenishment
You get a notice before you run out of toner or other consumables.
Zero additional
hardware
The technology is already built into your MFP, or available through a Ricoh solution.
More time for what
matters
Automate operational tasks and free your team to focus on your business's productivity.
Need more scalability?
- Ricoh CloudStream can manage connections to @Remote, simplifying configuration across large fleets.
- StreamLine NX can also manage and centralize requirements on the local network while communicating with @Remote cloud services.
- Centralize meter readings, monitoring, and service alerts across your entire fleet instead of managing each device individually.
- Free up IT resources and reduce the operating costs of your print fleet.
Simplify management.
Boost productivity.
Print. Manage. Do it all intelligently. Take print management to the next level with Ricoh Smart Suite and enjoy a secure, productive experience without the need for local servers.
Discover Ricoh Streamline NXSimpler printing.
Smarter management.
Take your print infrastructure to the cloud with Ricoh CloudStream. Centralize management, optimize costs and print securely from anywhere.
Discover Ricoh CloudStream
Discover all @Remote-compatible products and find the right device for your business.
