GC 41M Magenta Print Cartridge
GC 41M
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GC 41M Magenta Print Cartridge

GC 41M

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        Case Study: AES Servicios America

        Case Study: AES Servicios America

        Prepared by Sol Rodriguez, Ricoh Argentina

        History and context

        AES Servicios America is a company that is part of The AES Corporation, a leading company in the transition to renewable energies at a global level. In recent years, the organization went through a growth process that generated new needs in terms of meeting spaces and collaborative technology, presenting a special challenge in terms of the quality of hybrid meetings, which have been consolidated in recent years as a new model of organizational culture.

        Business challenge

        AES Servicios America's challenge was to adapt its building and technological infrastructure to improve the quality of hybrid meetings and to accompany its organizational growth by prioritizing a better meeting experience for its employees. It was necessary to create a large, modern and flexible space that would allow mass meetings, celebrations and meetings with an equitable experience for all participants.

        "We found ourselves with hybrid meetings where the person speaking was not well focused or we did not have good microphones and those who participated remotely could not hear or see well, and that ultimately affected the quality of the meeting. We needed something that would be more enjoyable for everyone and that the experience would be good both for those who were in person and in remote format", summarized Fernanda Ibarra, project leader at AES, emphasizing the importance of simplicity and comfort in the interaction.

        Ricoh Solution

        At Ricoh, we worked with the AES team to design and implement a comprehensive solution to meet these challenges. "Ricoh advised us not only in terms of the features of the equipment but fundamentally in achieving good experiences. For example, they suggested not only having a screen in front, but designing a space so that, no matter where you are located, you always have a place to refer to in a simple way to follow a presentation."

        Through the development of a state-of-the-art auditorium, collaborative technologies adapted to the new ways of working were incorporated:

        • Installation of multiple strategically placed digital Signage displays, based on a heat map, to ensure visibility from any point in the auditorium.
        • Audiovisual solutions with cameras, audio and microphonesin ceilings that allow: capturing voices, eliminating the need to share microphones and focus on who is speaking, improving the visual and sound quality of meetings.
        • Audiovisual control room, where an operator manages sound and image in real time to optimize each presentation.
        This solution was designed not only to solve technical needs, but also to offer an intuitive, fluid and seamless experience.

        Results

        The implementation was highly valued by the AES team. The new auditorium became a central space for the organizational culture, allowing for more dynamic, close and participatory meetings.

        Among the benefits highlighted by the organization:

        • More effective and fluid hybrid meetings.
        • Greater integration between remote and on-site collaborators.
        • Use of the auditorium for mass events, training and celebrations.
        • High end-user satisfaction thanks to user-friendly, high-performance technology.

        "People value good technology, but above all experience. With this, meetings are more dynamic, closer and without so much interference, making everything flow," concluded Fernanda Ibarra.

        Ricoh Latin America and AES Servicios America acted together in support of the United Nations Sustainable Development Goals for a better future:

        Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

        Would you like to know more?

        Leave us your information and one of our experts will contact you.

        Continuing its growth in Latin America, Ricoh LATAM announces the acquisition, in Brazil, of Go2neXt to enhance the technology experience in workspaces and expand its managed services offering

        Ricoh LATAM announces the acquisition, in Brazil, of Go2neXt to enhance the technology experience in workspaces

        São Paulo, Brazil, May 8, 2025- Ricoh LATAM announced today the acquisition of Go2neXt, a Brazilian company recognized for its expertise in managed technology services and the creation of intelligent and collaborative spaces. Go2neXt will continue to operate under its current name as a Ricoh group company.

        Founded in 2011, Go2neXt operates throughout Brazil and is responsible for projects in other Latin American countries. Based on a consultative vision of its clients' business challenges, Go2neXt's team of experts designs, implements and manages digital innovation projects. The goal is to offer the most advanced user experience to the company's customers and employees, making the concept of “Workplace Experience” a reality.

        Behind this result is a sophisticated range of services and technology organized in layers that are completely transparent to the customer; this includes advanced audio solutions, digital signage and lighting systems. In addition, the technology layers are based on collaboration platforms, cybersecurity solutions and a comprehensive network, computing and communications infrastructure that can be located on-premises or distributed across multiple clouds.

        This acquisition ratifies Ricoh LATAM's goal to be the leading provider of digital workplace services in Latin America, expands its coverage in Brazil and adds to the team consultants who have hundreds of certifications in the main disciplines of the market, in addition to mastering critical technologies for the development and management of applications tailored to the growth objectives of organizations.

        This acquisition is part of Ricoh LATAM's strategic investment for our growth as a digital services company and allows us to strengthen and expand our capabilities to accelerate our customers' digital adoption. As we have done with past acquisitions, we continue to invest in key investments that consolidate our position as a digital enabler in the region. Go2neXt is a company with a great reputation and experience in digital innovation in Brazil, and we are very pleased to welcome them to Ricoh,” said Diego Imperio, President & CEO of Ricoh LATAM.

        This acquisition will enable Ricoh to expand its technology offering for workspaces, with:

        • Digital Transformation Consulting: Strategic support in the adoption of technologies that boost productivity and business competitiveness.
        • Communications and complete business collaboration solutions (audio, video and automation), including immersive experiences.
        • Cybersecurity and Data Protection: Managed security services, incident response, identity management and business continuity.
        • Infrastructure Automation and Modernization: Consulting, implementation and support of agile and resilient infrastructure environments.
        • Infrastructure (networks and telecommunications) with security from the design phase.
        • Hybrid Cloud Services: Migration, management, optimization and monitoring of multicloud environments.

        “We know that low productivity is a reality in Latin America; Brazil, for example, has one of the lowest rates in the region in 2024. Which, has a direct impact on the GDP and competitiveness of our organizations,” commented Paulo Pichini, CEO of Go2neXt. ”We share values, experience and talent with Ricoh. This synergy will accelerate the delivery of a 360° workspace experience offering to the market. Our goal is to put innovation at the service of people and business. We are proud of everything we have built and very motivated by what we will achieve in this new phase.”

        This milestone reaffirms Ricoh LATAM's commitment to customers in the region through the ongoing evolution of its portfolio and talent, seeking to generate exceptional technological experiences in the workplace and automating processes that increase business productivity.

        Case Study: Grafinorte

        Case Study: Grafinorte

        Prepared by Renata Do Santos, Ricoh Brasil

        Grafinorte, an important printing industry in the Southern Region of Brazil, entrusted Ricoh with the beginning of the modernization of its printing park, concentrated almost entirely on large analog offset machines, whose costs and production time are not suitable for short runs.

        History and context

        Created 33 years ago, Grafinorte belongs to the Tribuna Group, which also publishes the daily newspaper Tribuna do Norte. The newspaper and the printing company are based in Apucarana, in the north of the State of Paraná. The printing company occupies an area of more than 20,000 m² and provides services to companies throughout Brazil, in the publishing and advertising markets, with the production of catalogs, magazines, inserts, folders, envelopes, calendars, notebooks and brochures. Grafinorte employs 120 people and produces 500 titles per month, which add up to 8 million prints.

        Business challenge

        Grafinorte faced problems such as not having large digital equipment that would allow faster and better costs in short-run printing, which is now highly demanded, especially in the promotional market. In addition, it faced a lack of specialized labor in the region where it operates.

        The existence of almost exclusively analog equipment in the Grafinorte park was an ingredient that needed to be overcome to maintain its competitiveness in the market. In addition, the company had demands for print quality improvement and technological standardization.

        Ricoh's work at Grafinorte to propose a project to modernize its printing plant lasted two months and began with an immersion in the company to understand its business. Difficulties were detected in internal processes and the existence of only one digital printer of an entry model was verified, insufficient to meet market demands.

        A stage of solution mapping was then initiated, in RGC and color mapping, followed by quality tests and approval of substrates. The conclusion of the negotiations was to demonstrate the advantages of Ricoh solutions compared to other products available on the market.

        Ricoh Solution

        Grafinorte acquired, in addition to a Ricoh PRO C9500 large digital press, a finishing module with booklet, a print server (Fiery) and a Color Profile Suite equipment with ES-3000. Grafinorte also contracted Ricoh Services for pre and post-press process automation, color management and monitoring (Remote+ARMS), as well as a graphic arts package.

        Findings

        In addition to opening Grafinorte's doors to new Ricoh solutions for the eventual continuity of the modernization of its printing park, the implemented project produced concrete results:

        The following were achieved:

        • Agility in the printing process, with a reduction in production time from two to one day.
        • 50% reduction in labor used.
        • Expansion of the variety of media that can be printed, adding to the two existing stickers, vinyl, cardboard in 350g/m² and newspaper in 45g/m².
        • Time savings in bending, clamping and plate engraving processes.
        • Overall, productivity gains of 40% were achieved

        "We had been looking for months for a solution that would reduce costs, processes and bring improvement in print quality. We find all these attributes in the Ricoh PRO C9500. With it, printing, stapling, and folding, all in the same process. Materials that we used to make in two days, today we make in 24 hours. In addition, the other solutions offered by Ricoh have greatly increased our productivity. Thank you, Ricoh, for the partnership" - André Marçal, director of Grafinorte.

        Ricoh Latin America and Grafinorte acted together in support of the United Nations Sustainable Development Goals for a better future:

        Ricoh at a global level is a company committed to achieving the United Nations Sustainable Development Goals (SDG) by solving social problems through business with the sole purpose of achieving economic growth, a better planet. and a better society.

        Would you like to know more?

        Leave us your information and one of our experts will contact you.

        Our solutions

        Ricoh AV Managed Services

        Ricoh AV Managed Services

        Optimize collaboration, increase productivity, and transform your workspace with Ricoh AV Managed Services.

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