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Managed Print as a Service (MPaaS)

Transform your business with Managed Print as a Service (MPaaS) — and be more agile, insights-driven and competitive in a digital world. The new subscription model — an extension of our popular Managed Print Services — offers fast, affordable access to cloud-based capabilities and a portfolio of services, so you can reduce operating costs and spend less time searching for relevant information.

60% of organizations view Managed Print Services as an important driver for digital transformation leading into 2021.

Source: Quocirca Managed Print Services Landscape, December 2019

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Enhance your business capabilities from print to digital services

Make faster, smarter decisions and respond more confidently to new challenges and opportunities. With MPaaS, you can leverage the power and flexibility of Ricoh's managed print services experts, proven workflows and cloud-based analytics tools.
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Choose your own digital journey

Move at your own pace. Just let us know how fast or deliberate you want to transform your print environment. With MPaaS, you have a subscription model that can be customized to address your unique needs.

Tier 1: Reduce your IT workload — let Ricoh deploy and manage print management software. We'll also handle basic document output services for your users.

Tier 2: Ricoh experts handle configuration, maintenance and support tasks — whether working onsite or remotely.

Tier 3: Add strategic value to your MPaaS deployment. We'll manage your device fleet as well as cloud print infrastructure. Leave the firmware upgrades, security settings, reporting, maintenance and more to the experts.

Tier 4: Let your IT and operations teams focus entirely on other pressing priorities — we'll manage your end-to-end print ecosystem for you.
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Go digital in a physical world

MPaaS offers consultative services for both physical and digital print environments. We'll assess your infrastructure, mobility strategies, analytics services and more to map out the most viable, affordable path forward.

  • Supply management.
  • Deployment, management and maintenance of devices.
  • Remote printing and device management.
  • Destination scanning/routing services.
  • Infrastructure assessment.
  • Digital transformation consulting.
  • Mobility strategies & analytics services.
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Analyze what's best for your organization

Capturing information is only the beginning. Our MPaaS analytics provides insight, so you can standardize data collection, conduct analyses, forecast business requirements and summarize our findings with in-depth reporting. With entirely new insights easily accessible, you can improve efficiencies, reduce costs and create productive new workflows.
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Discover proven, measurable value

Subscription model offers unmatched flexibility and scalability for a smoother digital transformation.

  • The infrastructure that fits best: Choose our subscription-based solution, traditional managed print services or a hybrid implementation. Tailor our services to your precise needs.
  • Security: Ricoh experts know how to mitigate cyber-attacks and other threats. Plus, we combine software and cloud services to deliver the best network and data security.
  • Investment protection: We continually advance a wide range of artificial intelligence (AI), machine learning and other core technologies, so you have always-on access to cutting-edge services.