Redefining the future of work in LATAM: reflections after the Ricoh Summit 2025

Redefining the future of work in LATAM: reflections after the Ricoh Summit 2025

At Ricoh Summit 2025, leaders explored digital transformation in LATAM: innovation, security, automation, and human talent to shape a safer, efficient, and sustainable future of work.

Diego Imperio, President & CEO of Ricoh LATAM

At Ricoh, we believe that major transformations are built on collaboration, vision, and joint action. This was evident at the Ricoh Summit 2025, where we brought together 500 people, including customers, partners, and experts, to reflect on the challenges and opportunities of a rapidly changing work environment.

At this event, we didn't just talk about automation, security, and productivity; we talked about people, about how technology should be an enabler to improve the employee experience, optimize processes, and accelerate innovation across all industries.

We know that digital adoption is not a destination, but an ongoing journey. Today, more than ever, organizations in Latin America face the need to adapt to hybrid environments, ensure information security, and maintain efficiency amid technological disruption. Our purpose is clear: to accompany companies on this journey with advice and solutions that integrate hardware, software, and managed services for the diverse dynamics of workspaces.

One of the key takeaways from the Summit was the confirmation that companies are looking for strategic partners who not only provide them with technology, but also offer them a global vision to transform the way they work. From intelligent process automation to cybersecurity solutions and device management as a service, Ricoh is ready to be that trusted partner driving change.

2025 will be a key year for continued evolution. At Ricoh LATAM, we have a clear direction: to empower human talent through technology, accelerate responsible digitization, and contribute to a safer, more efficient, and sustainable work environment.

Let's continue to redesign the future, together.

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