With the acquisition of ValueTech in Chile, Ricoh LATAM strengthens its position as a strategic partner in the creation of smart workplaces

Weston, February 12, 2026 – Today, Ricoh LATAM, a leading provider of workplace technology services, announced the acquisition of ValueTech, a company with more than two decades of experience in digitalization and automation technologies for processes, workflows and document management; recognized for its consultative approach and advanced solutions for highly regulated industries such as insurance, healthcare, financial services, pension funds and telecommunications.

Founded in 2001 by a team of civil engineers with extensive business experience, ValueTech has strategically expanded its traditional portfolio to include artificial intelligence technologies, forensic document auditing, data protection and predictive analytics. These capabilities help improve the efficiency and security of document- and information-intensive processes, reduce operational risks, ensure regulatory compliance and enhance end-to-end process traceability.

This acquisition reinforces Ricoh LATAM’s strategy to become a key enabler of workplace transformation across the region, adding experts and solutions to its services portfolio to deliver technological experience that drives productivity, security and efficiency, while improving both customer and employee experiences.

“The incorporation of ValueTech to our team is a key step in continuing to expand our presence in Latin America. Their expertise in intelligent process automation and document and information management complements our offer and allows us to more deeply address the needs of regulated industries, where security, compliance and traceability are critical. We are very proud to welcome this highly experienced and specialized team,” said Diego Imperio, President & CEO of Ricoh LATAM.

With this integration, Ricoh LATAM will expand its value proposition with capabilities that include:

• Intelligent automation and document management: Solutions based on BPM, RPA, ECM, IDP and real-time analytics.
  
• Innovation with Artificial Intelligence: Ethical and strategic application of AI for process automation, predictive analytics and experience personalization.
  
• Specialized consulting and tailored solutions: Implementations aligned with strategic objectives, ensuring efficiency, compliance and return on investment.
  
• Managed services and scalability: Business models that enable progressive expansion within organizations, generating synergies and long-term relationships.
  
• Cybersecurity and digital traceability: Robust and secure architectures for hybrid and multicloud environments, certified under international standards (ISO 9001 and ISO 27001).
  

“Our commitment has always been to accompany our clients on their digital transformation journey, building strong and lasting relationships based on a deep understanding of their challenges. We have achieved this with the support of world-class technology partners and by building a specialized team that fosters a culture of excellence, collaboration and communication.

Our solutions combine deep industry knowledge with advanced technological capabilities, such as artificial intelligence applied to document- and information-intensive processes. Joining Ricoh LATAM represents a very important strategic step for us, as we share a common vision focused on innovation, continuous improvement and customer centricity. This integration will allow us to scale our capabilities and extend our reach to organizations across Latin America,” said Hernán Ballacey, founding partner of ValueTech.

This milestone reaffirms Ricoh LATAM’s commitment to the continuous evolution of its portfolio and talent, consolidating its position as a strategic partner for the creation of intelligent workplaces throughout the region.