Ricoh Accelerates Digital Adoption Through:

Digital Workflow

IT Services

Collaboration

Print Services

TOKYO, January 23, 2026 – Ricoh announced today that its cloud-based service, RICOH CloudStream, has successfully completed the Service Organization Controls 2 (SOC 2) Type II audit. This audit confirms that RICOH CloudStream’s controls were effectively designed and consistently operated over a defined examination period, demonstrating Ricoh’s ongoing commitment to secure and compliant cloud operations.

www.ricoh-americalatina.com

SOC 2, an auditing framework developed by the American Institute of Certified Public Accountants (AICPA), evaluates how effectively a service organization protects customer data based on five Trust Services Criteria: security, availability, processing integrity, confidentiality and privacy. This audit focused on the Security category. As organizations accelerate digital transformation and migrate critical workflows to the cloud, ensuring robust data protection and compliance has become a top priority. The SOC 2 audit provides independent validation that RICOH CloudStream upholds strong security governance and aligns with globally recognized standards.

“Completing the SOC 2 Type II audit validates our efforts to deliver secure and compliant digital services for customers around the world”, said Taro Takamatsu, General Manager of Digital Services Business Division at Ricoh Company, Ltd. “We are proud to now offer RICOH CloudStream with renewed confidence empowering organizations to modernize their print and device infrastructure.”

RICOH CloudStream is a secure, cloud-based, multi-vendor print, scan, and device management solution designed to simplify IT operations, reduce costs, and support seamless hybrid work. The SOC 2 report offers customers — including those in highly regulated industries — assurance that RICOH CloudStream’s controls are effectively designed and consistently operated. As a digital services company, Ricoh will continue to reinforce information security, align with international standards and deliver trusted solutions that enable reliable and efficient business operations.

The SOC 2 Type II report is available upon request.

For more information, please visit the RICOH CloudStream Trust Center

https://cloudstream.trust.ricoh.com/

TOKYO, January 21, 2026 — Ricoh announced today that it has once again been named one of the 2026 Global 100 Most Sustainable Corporations — marking the 14th time the company has received this recognition.

In the 2026 Global 100 assessment, Ricoh achieved the following rankings:

• 19th among 1,043 companies in the Information Technology Sector
• 3rd within the Computers and peripherals manufacturing Peer Group

www.ricoh-americalatina.com

The Global 100 is an annual ranking published by Corporate Knights Inc., a leading sustainable-economy media and research organization. Based on publicly disclosed data from 8,231 companies with annual revenues of more than US$1 billion, the ranking evaluates companies using three equally weighted performance indicators — sustainable revenue, sustainable investment and sustainable revenue growth — with additional adjustments for penalties and executive compensation linked to sustainability performance. Results are announced during the World Economic Forum Annual Meeting in Davos, Switzerland.

Mikako Suzuki, Corporate Officer in charge of ESG and Risk Management at Ricoh Company, Ltd., said, “The Ricoh Group is advancing its sustainability initiatives by aligning ESG with business growth. We are honored to be recognized once again as a Global 100 company. This recognition reflects high evaluations of our continued efforts to expand sales of sustainable products and services, as well as investments in sustainability, including upgrades to energy-efficient facilities. Looking ahead, we will continue to work with our stakeholders to accelerate efforts toward realizing a sustainable society through business activities.”

Ricoh’s approach to sustainability is to pursue a sustainable society through a Three Ps Balance — Prosperity (economic), People (society) and Planet (environment). To realize this vision, Ricoh has identified seven material issues in two focus areas — “Resolving social issues through business” and “Robust management infrastructure” — and has set 16 ESG targets linked to these issues. In 2020, Ricoh positioned ESG initiatives as future financial targets — one of the dual companywide management targets along with regular financial goals. Since then, ESG indicators have been incorporated into Ricoh’s executive compensation.

Related information

[Corporate Knights] 2026 Global 100

[Ricoh] Three Ps Balance

[Ricoh] Materiality for the Ricoh Group

[Ricoh] Group’s commitment and recognition

Weston, January 20, 2026 – Ricoh LATAM, a leading provider of workplace technology services, has announced the opening of its new office in San Salvador, El Salvador. This move reaffirms the company's commitment to business development and digital transformation in the country. Spanning more than 680 square meters and representing an investment of approximately $1 million, this new space reimagines the traditional office concept, offering an immersive experience that embodies Ricoh's commitment to creating smart workplaces that transform businesses through technology services.

The new headquarters and its Ricoh Innovation Lounge demonstrate the ability of technology to connect people and processes in face-to-face, virtual, or hybrid settings, promoting collaboration and productivity. Since its inception, Ricoh has recognized that technology is most effective when it empowers people.

This is why this office and seven others in Latin America are much more than workplaces; they are smart ecosystems where connectivity, automation, and document management converge. These ecosystems provide people with a positive technological experience, which has become essential for the adoption of technology, driving efficiency and business growth.

"The opening of our new office in Millenium Plaza is a strategic step to accompany Salvadoran companies on their journey toward a new level of competitiveness. Today, success depends not only on human talent but also on the convergence of people, technology, and intelligence. We call this integration the technological experience, and it is the core of our value proposition in the country," said Nelson Morales, Country Manager of Ricoh El Salvador.

With the opening of this office in El Salvador, where Ricoh LATAM has operated continuously for over 30 years, the company reinforces its regional coverage and consolidates its position as a leader in workplace transformation in Latin America. The new office offers customers and employees a tangible experience of innovation.

"I am convinced that technological expertise elevates the quality of the work environment. A good place to work is measured not only by physical space but also by the tools that enable people to be more productive, creative, and connected. That is one of the pillars of our portfolio, and we demonstrate it in every new office," emphasized Diego Imperio, President & CEO of Ricoh LATAM.

TOKYO, January 09, 2026 – Ricoh today announced that its global leadership in corporate transparency and performance on climate change and water security disclosure have been recognized by CDP, a global environmental non-profit organization, securing a place on its 2025 A list. This marks Ricoh's sixth consecutive year on CDP’s climate change A list and its third consecutive year on the water security A list.

www.ricoh-americalatina.com

In the area of climate change, to realize a zero-carbon society, Ricoh aims to reduce greenhouse gas (GHG) emissions from its own operations by 63% (Scope 1, 2) and to achieve a 40% reduction in GHG emissions in the supply chain, covering procurement, transportation and product use (Scope 3), by 2030 compared with 2015 levels. These targets have been validated by the Science Based Targets initiative (SBTi) as 1.5°C-aligned. In addition to its internal efforts, Ricoh conducts supplier briefing sessions and encourages key suppliers to set medium- to long-term GHG reduction targets. The company has also set a goal of sourcing 100% renewable electricity for its operations by 2040 and is actively introducing renewable energy sources with high additionality.

In the 2025 assessment, CDP highlighted Ricoh’s improved disclosure of Scope 3 emissions and its proactive engagement in public policy, demonstrating transparency and social leadership across the value chain.

In the area of water security, Ricoh promotes the effective use of water resources to realize a circular economy. Under its water stewardship policy, the company sets targets to reduce total water withdrawals year on year and is working across its global operations to reduce water consumption.

In the 2025 assessment, CDP cited Ricoh’s disclosure of water-related risks and opportunities and its efforts to ensure the sustainable management of water resources.

“Since 1998, we have advanced environmental management initiatives that simultaneously pursue environmental conservation and profit generation,” said Mikako Suzuki, corporate officer in charge of ESG and risk management at Ricoh Company, Ltd. “We are furthering sustainability initiatives by aligning ESG with business growth. This year’s recognition reflects global acknowledgment of our efforts in decarbonization and resource circulation. In particular, the assessment recognized our progress in Scope 3 emissions disclosure and enhanced transparency regarding water-related risks and opportunities. We will continue working with stakeholders to further accelerate initiatives that contribute to realizing a sustainable society through our business activities.”

In 2025, Ricoh released the Ricoh Group Sustainability Report 2025, which outlines its policies, strategies, initiatives and performance across its ESG strategy, environmental areas including climate change, resource circulation, pollution prevention and biodiversity conservation, as well as human rights. Particularly, Ricoh provides climate change and biodiversity disclosures aligned with the Task Force on Climate-related Financial Disclosures (TCFD) and the Task Force on Nature-related Financial Disclosures (TNFD) frameworks to ensure transparency for stakeholders.

Ricoh is committed to promoting decarbonization and resource circulation across its entire value chain in collaboration with business partners and customers.

About CDP

CDP is a global non-profit that runs the world’s only independent environmental disclosure system. In 2024, more than 24,800 companies and over 1,000 cities, states and regions disclosed environmental information through CDP’s questionnaires. Financial institutions representing more than a quarter of the world’s institutional assets use CDP data to help inform investment and lending decisions.

Related Links
[CDP] CDP Scores and A Lists

[Ricoh] Climate Action

[Ricoh] Effective Use of Water Resources

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Printing isn't just about putting ink on paper; it's about moving information between digital and physical formats so work can flow smoothly. Modern workplaces need efficient document management, and businesses need print technology to enable this for their users. This technology should boost productivity, support sustainability goals, and support overall IT strategy.

Laser vs Inkjet: The print technology choice

Laser printing has long been the gold standard for business environments, but as technologies evolve and advance, it's worth reviewing whether this still holds true.

Research in our recent white paper reveals that laser technology maintains a distinct advantage over inkjet technology when implemented as part of a well-structured data-flow strategy.

In this article, we'll break down why laser printing remains the right choice for modern enterprises, focusing on:

1. Productivity and speed
2. Print quality and durability
3. Cost efficiency and sustainability

And we’ll also take a look at how to securely integrate your print solution into your organisation to protect your data, whatever print technology you choose.

Let's explore how choosing the right print technology can help your business work smarter.

Productivity and Speed: Office printing efficiency

Fast-flowing information is essential for businesses. Every delay in accessing, printing, or sharing documents can disrupt workflows and reduce efficiency. Print delays can lead to missed deadlines, frustrated employees, and slower decision-making, impacting overall business performance.

DataMaster's independent testing confirms that laser printers outperform inkjets in real-world business applications in high-demand office environments. While inkjet printers struggle with speed consistency and require time for ink to dry before handling, laser printers deliver rapid, high-volume performance without compromising quality. This makes Laser the preferred choice for industries where efficiency is critical, such as finance, healthcare, and legal sectors.

Additionally, laser printers handle complex documents more quickly, so high-resolution images, detailed reports, and double-sided prints are produced without slowdowns.

Key Points for Print Productivity:

• Faster Output: Laser printers maintain their rated speed across different document types. Inkjets slow down for complex prints, sometimes taking up to 141% longer to complete a job than laser printers, according to DataMaster Labs.
• Instant-Dry Prints: Unlike inkjet prints that require drying time, laser prints are ready to use immediately, reducing workflow bottlenecks and increasing efficiency.
• High-Volume Performance: Businesses handling large print jobs benefit from laser printers' ability to process multiple print jobs without performance drops.
• Better Document Handling: Laser printers efficiently manage high-resolution and double-sided documents without delays or smudging, ensuring high productivity.

A seamless, efficient print workflow is essential for businesses transitioning to hybrid work models. Employees must print quickly from multiple locations without disruption, making Laser the preferred choice for enterprise-grade printing.

Print Quality and Durability: The Business Impact

Your printed materials represent your business. Consistency in print quality is essential, from contracts and proposals to marketing collateral. A poor-quality print can impact client perceptions and internal communications, so choosing a printing solution that guarantees clarity and reliability is crucial.

In our recent whitepaper, independent testing shows that laser printers deliver consistent, professional-quality output that ensures every document reflects your business's high standards. Unlike inkjet prints, which can be susceptible to smudging and uneven colour distribution, laser prints maintain precision and uniformity across all materials.

Additionally, laser printing ensures better longevity for essential business documents. Since toner is fused onto the page rather than absorbed like ink, prints remain sharp and resistant to environmental factors such as humidity or fading over time. Laser printers are ideal for long-term document storage, compliance records, and professional-quality materials.

Key Points for Print Quality:

• Sharper Text & Graphics – Laser technology ensures precise toner placement, delivering 91/100 print quality ratings compared to 76/100 for inkjet.
• Smudge & Water Resistance – Laser prints are moisture-resistant, making them ideal for long-term documents and professional materials.
• Better Media Handling – Whether you're printing on standard office paper or heavier cardstock, laser prints retain quality across all formats.
• Long-Term Document Integrity – Toner prints remain clear and legible over time, making them ideal for compliance, records, and archival use.

Laser printing provides unparalleled reliability for industries such as finance, healthcare, and legal services, where accuracy and print longevity are critical.

Cost Efficiency and Sustainability: Smart Printing for the Future

While inkjet printers often come with lower upfront costs, they can lead to higher long-term expenses from frequent cartridge replacements, higher ink consumption, and increased maintenance.

Our Business Guide to Print Technologies White paper highlights that inkjet printers require more servicing over their lifespan, which adds to operational costs. Additionally, businesses printing high volumes may experience inkjet performance degradation over time, leading to inefficiencies and delays.

Laser printing offers significant cost benefits, especially when optimised for sustainability. Laser printers use high-yield toner cartridges, which last significantly longer than ink cartridges and contribute to reduced waste.

Testing by DataMaster Labs says laser printers maintain consistent print quality across a higher page yield, ensuring businesses get the most out of every toner refill. Moreover, innovations like Ricoh's induction fuser technology further improve energy efficiency, lowering long-term operational expenses while supporting sustainability goals.

Key Benefits for Print Cost Reduction

• Lower Cost Per Page – Laser printers use high-yield toner cartridges that last significantly longer than ink cartridges, reducing replacement frequency and costs.
• Energy Efficiency – Ricoh's induction fuser technology reduces power consumption, lowers operational expenses, and supports sustainability initiatives.
• Better Paper Efficiency – Laser printers make high-speed duplex printing (double-sided printing) faster and more efficient, reducing paper waste and minimising environmental impact.

Additionally, laser prints are more recyclable, as toner sits on the paper's surface rather than soaking into the fibres, making recycling more efficient than inkjet prints.

Beyond the Printer: Ensuring Security and Integration in Your Print Strategy

Whatever technology you choose, protecting business information is more critical than ever. With rising cybersecurity threats and stricter data regulations, companies must take a holistic approach to print security that goes beyond device selection. Security concerns don't stop at the printer—businesses must consider user access, document handling, and network vulnerabilities.

Implementing secure print release solutions, which require users to authenticate at the device before printing, helps prevent sensitive documents from being left unattended.

Additionally, advanced encryption and data protection measures ensure that information remains secure during transmission and storage. These security measures can help ensure compliance with industry regulations such as GDPR and HIPAA, which require strict controls over document access and storage.

Companies should also consider cloud print management, allowing IT teams to monitor and control printing activity remotely, reducing risks associated with unmanaged print environments.

By integrating print security with broader enterprise security policies, businesses can ensure that printing remains a controlled and secure aspect of their workflow.

Key Points for Print Security and Strategy:

• Secure Print Release – Ensure documents are only printed when authorised users are present, reducing data exposure.
• End-to-End Encryption – Protects sensitive information during transmission and storage, minimising cybersecurity risks.
• Cloud-Based Print Management – Provides IT teams greater visibility and control over print activity, reducing vulnerabilities.
• Compliance & Risk Management – Helps businesses adhere to data protection regulations by ensuring secure document handling. ·
• Managed Print Services – Managed Print Services use the expertise of the print provider to provide the ongoing management, maintenance, and optimisation of an organisation’s print infrastructure.

Conclusion: Choosing the Right Print Solution for Your Business

The role of print in the workplace is changing, but its value remains in the execution, not just the device itself. Laser printers are more efficient, cost-effective, and secure and are key enablers in the movement of information.

But print technology alone isn't enough. A successful print strategy must align with broader hybrid work models, automation initiatives, and security frameworks.

Ready to make an informed decision on your print technology?

TOKYO, December 18, 2025 – Ricoh has been recognized as one of the world’s leading Audio Visual (AV) integrators by Systems Contractor News (SCN), ranking fourth in the SCN Top 50 Systems Integrators 2025 list. This marks the third consecutive year that Ricoh has been listed among the Top 5, reaffirming its sustained growth and leadership in the global AV integrator market.

The list provides an annual snapshot of the AV industry, highlighting top companies that deliver solutions across diverse vertical markets worldwide. The ranking is based on the previous year's sales and expected revenue from enterprise AV systems installations in the current year. Ricoh’s continued presence in the Top 5 reflects its strategic investments and partnerships aimed at meeting the growing demand for advanced AV and collaboration solutions.

With the professional audiovisual (Pro AV) market projected to grow significantly in the coming years, Ricoh has invested to strengthen its capabilities through acquisitions of leading AV integration firms, including Cenero (US), DataVision, Pure AV, AVC (EMEA), Videocorp and Go2neXt (Latin America). In addition to these acquisitions, Ricoh has expanded its ecosystem through strategic partnerships with global technology providers such as LG and Logitech. Most recently, Ricoh announced a strategic partnership with Neat, a global innovator in video collaboration devices, to deliver enhanced meeting experiences and hybrid work solutions for organizations worldwide. This strategic alliance further reinforces Ricoh’s expertise in AV managed services (AVMS), a core component of its Workplace Experience business.

As a global workplace services provider, Ricoh delivers consistent services that support the new ways people work. Within the Workplace Experience domain—which includes communications and collaboration services—Ricoh offers solutions that enable seamless collaboration across offices and hybrid environments, helping people work more creatively. Through an integrated portfolio of hardware, software, and managed services, Ricoh allows customers to reduce operational complexity, focus on value-creating work, and drive organizational growth.

“Achieving a Top 5 ranking in the SCN Top 50 for the third consecutive year reflects Ricoh’s continued leadership in the global AV integration market,” said Masaya Takahashi, General Manager, Workplace Business Center, RICOH Digital Services Business Unit, Ricoh Company, Ltd. “As workstyles continue to diversify, organizations need partners that deliver consistent, intuitive, and scalable workplace experiences. By strengthening AV managed services and expanding our ecosystem of strategic partners, we are creating environments where collaboration is effortless and decisions move faster. As a workplace services provider, Ricoh will continue to deliver integrated digital solutions that optimize office space and facility management, elevate the workplace experience, and enable people to achieve fulfillment through work.”

Related Information

SCN Top 50 Systems Integrators 2025

SCN Top 50 Systems Integrators 2025 List

Ricoh and Neat announce global partnership to enhance workplace collaboration

TOKYO, December 15, 2025 – Ricoh announced today that it has been named a leader in Quocirca's Sustainability Leaders 2025 report, recognizing its continued leadership and progress in driving sustainable innovation across its operations, supply chain, and customer solutions.

The independent study highlights Ricoh's comprehensive approach to sustainability, combining measurable carbon reduction, circular economy innovation, and data-driven services that help customers achieve their own sustainability goals. Based on Quocirca's scoring methodology, the market research firm positions Ricoh among the office print industry's top performers for the completeness of its sustainability-led offerings and the strength of its sustainability strategy and commitments.

Key highlights from the report

• Accelerating towards net zero
  Ricoh has set an accelerated goal to achieve net-zero greenhouse gas (GHG) emissions across its value chain by 2040. The company has already reduced Scope 1 (direct) and Scope 2 (indirect from purchased energy) emissions by 59% from its 2015 baseline, achieved a 15% year-over-year total emissions reduction, and increased its renewable electricity usage to 43% globally, with a target of 100% by 2040.

• Championing the circular economy
  Ricoh devices are engineered for high energy efficiency and reduced environmental impact, achieving leading ecolabel certifications, including EPEAT, Ecologo, Blue Angel, and SuMPO. Devices are lighter and resource-efficient across their entire lifecycle – from manufacturing to end-of-life recovery. Through maximising reuse of components and expanding sales of factory-remanufactured and refurbished multifunction printers (MFPs), Ricoh continues to advance its circular economy goals.

• Empowering customers with data-driven sustainability
  Quocirca commended Ricoh's range of sustainability services for providing customers with transparent, measurable carbon data and offsetting aligned with the Oxford Offsetting Principles.

• Embedding ESG principles across the value chain
  Ricoh continues to embed Environmental, Social and Governance (ESG) considerations across all aspects of its business, supported by a unified spend management platform that integrates ESG criteria into procurement processes. This approach helps Ricoh monitor supplier practices, reduce Scope 3 emissions, and prioritise sustainable sourcing.

The Quocirca report also noted that Ricoh is an active member of global sustainability initiatives, including the UN Global Compact, RE100, the Science Based Targets initiative (SBTi), and the Task Force on Climate-Related Financial Disclosures (TCFD). Ricoh also maintains an "A" score from the Carbon Disclosure Project (CDP) for climate change and water security disclosure.

"Ricoh retains a leadership position in our 2025 Sustainability Vendor Landscape assessment", said Louella Fernandes, CEO of Quocirca. "Over the past year, the company has progressed its efforts in several areas, including increasing its global electricity consumption from certified 100% renewable sources; continuing to make operational and manufacturing changes to reduce its carbon footprint, expanding reuse and recycling initiatives; and investing in a unified spend management platform to embed ESG criteria into procurement processes."

“We are honored to be recognized among the leaders in Quocirca’s Sustainability Leaders 2025 report,” said Katsunori Nakata, executive corporate officer and president, RICOH Digital Products Unit, Ricoh Company, Ltd. “For decades, Ricoh has been committed to balancing environmental value and business value, advancing initiatives that place circular business models at the heart of our operations. In line with the Ricoh Group’s long-term goal of reducing virgin material use to 12% or less by 2050, we will work with our stakeholders to reduce environmental impact across the product lifecycle and help realize a sustainable society.”

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Santo Domingo, December 2, 2025 – Ricoh LATAM, a leading provider of technological services for workplaces with more than 89 years of global innovation, marks a new milestone in the Dominican Republic with the opening of its new offices in the capital. This nearly 1,000-square-meter, not only redefines the concept of the office, but also offers an immersive experience that anticipates what the work environments of the future will look like, a vision that is already a reality in Latin America and on which Ricoh’s portfolio is framed.

An ecosystem that transforms businesses

Since its beginnings, Ricoh LATAM has been clear that technology only makes sense when it empowers people. That is why its new offices—part of a network of more than seven renovated spaces in different countries across the region—are much more than workplaces: they are environments where productivity, connectivity, and intelligence converge. Ricoh Dominicana’s new offices open their doors with the intention that both its 80 employees and its customers can experience Ricoh’s value-proposal ecosystem.

The space is designed to address challenges such as flexibility, agility, and mobility, without compromising business continuity. The offices integrate intelligent solutions for printing, electronic security, graphic communications, automation tools, digitization, and document management that optimize processes in any industry.

“We want every person to feel empowered to transform the way they work through technology, and for that, they must be in spaces that facilitate learning, adoption, and implementation of technology. These offices are the materialization of that: an intelligent space where people feel comfortable being enablers of transformation”, says Ismael Castillo, Country Manager of Ricoh Dominicana.

Innovation and co-creation: the engine of transformation

The new Ricoh Innovation Lounge (RIL), located within the office, is the epicenter of co-creation. It is a space where customers not only get to know the technology, but also design ecosystems of technology services adapted to their needs, accelerating their digital adoption and strengthening their competitiveness.

“Our goal is to positively transform companies in Latin America through technology services, and we ourselves must be an example of that transformation. That is what we have been doing throughout the region, not only with our offices, but also with our Ricoh Innovation Lounges. The workplaces of the future are already here, and they are connected, efficient, scalable spaces with access to real-time data—intelligent technological ecosystems that put people at the center”, comments Diego Imperio, President and CEO, Ricoh LATAM.

Ricoh LATAM’s presence and commitment to Latin America

With this opening, Ricoh LATAM not only reinforces its presence in the Dominican Republic, where it has supported business evolution for more than three decades, but also consolidates its leadership in Latin America as a catalyst for transformation. The commitment is clear: to drive productivity and competitiveness for companies in all sectors through technological services that optimize processes, automate operations, and elevate the experience in the workplaces of today and the future.